"We were really happy with our 3-night stay at this hotel. The staff is friendly and eager to help. The food is good, rooms are comfortable with adequate amenities.
The Bonfire on the misty and cold evenings were welcome - the evening 5 PM TEA Tasting was a warm touch.
Overall, very happy with our choice. "
"Beautiful property snd rooms are very spacious and comfortable. It has all the modern amenities while retaining the old school charm of such an old building. We loved the wood burning fire place in the room as well. Breakfast was really good and staff at breakfast place was very friendly and courteous and service was top notch. Afternoon high tea was also amazing. Property has a beautiful courtyard and several charming cottages and suites. Highly recommend staying here for Ooty visit"
"This was terrible experience lost my money, there were no toiletries, no phone in the room to connect with reception. Nobody was ever at the reception probably why they don’t give phone in room.
Broken floor "
"It’s an excellent new hotel and well maintained property. Courteous staff and immaculate house keeping. Food at Buffet breakfast and dinner is quite extensive and tasty.
I wish the property were renting scooters to go to city and sight seeing. Auto or cab is the only mode of transportation. Majority of the residents have their own car.
I also recommend the management to start working on activity for hotel guests with corresponding transportation."
"Une grande chambre, un très grand lit confortable, une belle salle de douche avec eau chaude et le personnel adorable. Une cuisine locale excellente . J'ai moins aimé la localisation, un peu loin du centre quand on est à pied et ma chambre juste derrière la réception etait bruyante. "
"Had a wonderful stay! The suite was spacious, clean, and well-maintained, with comfortable bedding and all the amenities needed for a relaxing stay. The staff was courteous and quick to respond to requests, and the check-in process was smooth. The location was convenient, and the WiFi worked well throughout our stay. Highly recommend for anyone looking for a comfortable and hassle-free experience."
"Nous avons adoré notre séjour, notamment la bienveillance de tout le personnel, du gérant du room service mais surtout la gentillesse constante du gardien de l’hôtel !
Merci encore, on reviendra ! :) "
"stay was very good, staff are very kind and helping, hotel has a restaurant which provides excellent food, breakfast is free. Tour operator is in the hotel provides taxis and we had very nice 2 days tour of Ooty "
"Experience is, more or less satisfactory, except restaurant. Though breakfast was supposed to be served at 08.00 AM, always it was served after 08.30 causing extreme difficulty to board the 09.15 toy train and 09.15 bus to Kannur (Kerala).
Punctuality is VERY POOR."
"Hotel locked at 10pm. Hot water from 7-9am. Had to ask for towels. The reception couple were pleasant but overall not a good experience but of course it was very inexpensive "
"This property has an excellent view of nearby tea plantation, has good parking space once we drove up the steep ramp. However, the rooms were not ready even 2 hours after the scheduled arrival time. The staff were cleaning rooms; with beds from multiple rooms in corridors; unclean bathrooms, broken bathroom door. Overall, it felt like not managed by professionals."
