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"We have been staying consecutive years. This is one of the pocket friendly nicest play to stay in Ooty."

"The location and surrounding of this property is just amazing but I guess in terms of service and facilities offered the price they are charging they have a lot of room for improvement. "

"Enjoyed every moment at the Gateway, Coonoor. The food is delicious & comfortable clean rooms. "

"The property is in a good position uphill from the town (which we found dirty and disappointing ) but walkable. The room was a good size. Complimentary Afternoon tea tasting. Breakfast choices were good from the buffet. The property was well maintained. Staff were friendly and helpful. "

"We stayed for 3 nights in Dec 17. Rooms in cottage category are newly built, clean & have large private terrace with 270 degrees of beautiful tea plantation view. The surroundings of the property has colorful landscaping and sits on the edge of the plantation. Just like a scenic picture. Food is absolutely amazing. Just to name a few... Gajar ka halwa, South Indian Biryani, South Indian Curry, sevai kheer, Dosa... were simply perfect! We also used sightseeing packages that comes with clean...

"Very helpful and professional staff. Very nice outside breakfast area, nice and clean room with good view, quiet location (you can even hear bird song), relaxed atmosphere, a few km from central Ooty. Small hotel in decent condition, offers tours and more to surroundings"

"Staff was hospitable but dining was not upto the mark. Food is extremely overpriced and is very average in taste. However, location of the property is very convinient."

"Excellent Service"

"I had a one night stay at this hotel, good location at the top of the hill, comfortable stay.Restaurant staff was excellent specially Girl named Harman .She was so helpful and courteous and friendly.We asked her some food which was not on the buffet menu, but she done her best to please us"

"When I checked in the room had prior guest’s trash and the bed and bathroom smelled terrible. The couch had blood stains. Gave my laundry to be cleaned and it came back stinking like urine. The food was also bad."