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"X"

"Did not like the parking. Lot of construction in the area. Safety to from the assigned parking was a concern at times. The rain didn't help the situation either. During the construction period a small shuttle to the parking lot would help. A multi passenger golf cart would be ideal."

"Employees stole sneakers they refused to help told , was fallen into a lobby by a random stranger when asked for help they did nothing"

"Excellent location"

"Amazing experience."

"I have traveled extensively around the world, and in my experience, Sheraton and Marriott hotels abroad—especially in Asia and Africa—offer exceptional quality, service, and amenities. Unfortunately, their hotels in the United States often do not come close to the same standard. The breakfast at Sheraton Springfield was especially disappointing. There were almost no suitable choices for guests who are gluten-free and dairy-free. The options included processed sausages, regular scrambled eggs...

"Nice place, very comfy beds."

"easy check in good breakfaest"

"Yhe room was good. It is a non-smoking property but people were allowed to smoke right outside their room which defeats the purpose. There were lots of cigarette products outside of the room I stayed."

"the staff was good, I lost my keys and they gave us new ones without charging us. The breakfast was good. The room was clean and had everything we needed. my only complaint is the freeway noise from our room. I'm not sure if they reserve rooms where we can hear the freeway noise for people who make reservations through a second party versus calling them directly. I did ask for a room with less noise since you can hear the freeway noise upon arrival. when we open the door, we really couldn't...

"Good location. Near stores and restaurants, friendly staff."

"What a lovely gem in Springfield MA! The room was clean, beautifully decorated, comfortable bed and plenty of room. Breakfast was wonderful ! If anything I would say it is under priced."

"Clean room friendly staff"

"Staff was professional and the property was well maintained."

"Easy acess and spacious room"

"This was a great stay and the high tech massage chair was the cherry on top!"

"Everything about my stay was perfect. After my initial review of "outstanding hotel and service", I was impressed all the way to the end of our stay. I'll start out today's review with the breakfast buffet. The buffet was "above and beyond", it was better than any complimentary breakfast I've had in any Motel/hotel property. make your-self waffles with all the fixings, small "pocket-size" omelets, hot & cold cereals, biscuits and sausage gravy (superior quality commercial frozen heat & serve...