Search Hotels Near Oike General Park, Ono

"A lovely hotel located centrally within the city. Stunning views across the city - i had the mountain view and it was beautiful. Had limited interactions with the staff beyond check-in and check out, but they were very polite. The room was definitely on the small side with limited space for opening a large suitcase and moving around, but it had a massage chair in which was much appreciated after a lot of travelling. The bathroom has see through walls, but aso blinds to pull down for privacy, I was on my own so it was fine, but something to be aware of if you are sharing a room. The shower was a rainfall and the pressure and temperature were perfect, definitely the best shower I had over my trip. My only slight issue was that I could hear the noise from the city below, but was nothing that ear plugs couldn't fix. A really lovely hotel that I would definitely stay in again to continue exploring Kobe"

"Very clean hotel and stuff was very helpful"

"I have stayed at this hotel brand multiple times in Japan, and everything was fine until this parking guy. He was the rudest person I have ever met here. He kept a straight face the whole time and barked orders like an ICE agent: “Hey! Get the luggage out! Hey!! You need to drive your car in the garage yourself! Now!” This man lacks the most basic respect for guests. The stay itself would have been a 4.5 star rating without him. Avoid if you value polite service."

"This was the worst hotel stay I have ever experienced in Japan. 1. The hotel struggled to find my reservation and made the check-in process far more difficult than necessary. 2. I was charged an additional 5% credit card fee because of a clerical error by hotel staff (which management refused to correct.) 3. When I requested a taxi to the airport, the hotel staff booked a ride for me through their preferred taxi service; upon arrival at the airport, I was charged a "gaijin tax" by the driver and paid nearly double the Kobe city taxi rate for my fare. 4. At checkout, I handed the hotel staff a stamped postcard to mail out for me and they flat out refused it, instructing me to "go to the post office." 5. There was a lot of anti-foreigner policing by staff near the lobby area, where I was bizarrely followed by an employee and subsequently asked to leave the lounge area (even though domestic guests were allowed to stay.) ... Overall, this hotel stay was terrible. Everything comes down to the awful, impassionate, and intolerant staff, who made me feel unwelcomed as a guest (and used as a customer.) If you have the choice, stay elsewhere in Kobe and save yourself a horrible customer service experience."

"The hotel was conveniently right next to the train station and within walking distance to shops and restaurants. Our hotel staff was pleasant and happy to help answer any questions. Out room was ready early and had a nice view. It was clean and one of the more spacious places we stayed at while in Japan"

"Stellar overall experience "

"Quiet rooms. Close to so many shops,restaurants and excursions. Gorgeous lobby. "

"My Japanese friend who lives in Kobe recommended this hotel and I am so happy to have followed her advice. The views of the Akashi Kaikyo bridge from the room (and the spacious bathroom) were stunning, especially at night when the bridge was illuminated. We had a corner room with a bathroom, in which a bathtub was on an elevated platform with a floor-to-ceiling panoramic view of both the bay and the bridge. The room was very quiet and spacious; the beds were comfortable. My sister and I really enjoyed a buffet breakfast at the hotel, and our visit to Arisugawa - a Japanese restaurant on premises, was memorable. We are already planning our return to Seaside Hotel Maiko Villa Kobe and next time, we will stay for longer. The hotel has a spa, which we did not have the time to enjoy on our most recent trip, and the area itself has so much to offer for pleasant walks on the promenade, in the park, and on the beach.  "

"Delicious buffet breakfast with both Japanese & Western options. Onsen was fantastic. Room was small but enough for the two of us and our luggage. Staff were very helpful. Luggage storage available after checkout - definitely recommend this hotel! "