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"Awful area felt very unsafe Advertised as a two bedroom apartment Was one bed room and an awful sofa bed in the kitchen Tv was smashed Host unhelpful We stayless than 30 minutes amd had to book another hotel Seeking a full refund would not recommend "

"We had a very warm welcome from the friendly staff and were shown to the room which was clean and bright. The food that evening was excellent, and as it was a warm evening we spent a pleasant time sitting outside with our drinks afterwards. Continental breakfast was served promptly at 8 am and the addition of fresh strawberries and blueberries was a definite plus! Check in / check out was swift and efficient. Just a couple of minus points:- The room door could only be opened with the key -...

"Great, quiet place to stay. Great staff and delicious breakfast!"

"All round great experience"

"Beautiful well maintained property in a wonderful part of Shropshire. Breakfast wonderful. Culdn't have anywhere better. Thankyou."

"The breakfast was not great. I appreciate it is a pub though and different from a hotel"

"King size bed which was a double Air con didn’t work Water pressure was awful and kept going from hot to cold Staff seemed to care but this was quickly shattered when I saw them joking about a customer after speaking to them. The breakfast was ok without any hot vegan options. Room service trays were left unattended outside rooms. I booked to try and escape the heat however this ended up only being some what of a success Pool was warm and uncomfortable to swim in would liked it be cooler I...

"Another fantastic stay at Moat House for my parents, who simply won't stay anywhere else when they're visiting the area! The whole team were phenomenal from start to finish. Apologies that we didn't manage to get everyone's names, but Hannah on reception was amazing at check-in, and Kirsty was excellent at check-out. The bar, restaurant and food service teams were all incredibly friendly and welcoming, making guests feel genuinely valued throughout their stay. A special mention also to the...

"I am elderly and feel that dedicated car parking alongside the accommodation would be useful to us 'older' citizens."

"Great spot to stay. Nice lively pub. Rooms were comfortable and breakfast was excellent. Can’t fault it."

"Helpful staff"

"Excellent value for money Very clean, tidy and comfortable Spacious room with outstanding views. Great breakfast and brilliant variety for breakfast Very good signage around the grounds and building."

"Clean room with basic amenities"

"I cannot fault the Queens at Horton. The room was clean and comfortable,the staff were friendly and helpful and the food was great."

"Fabulous friendly hotel. I'll definitely be back"

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