โรงแรมและที่พักโอ๊กพอยต์

"As others have mentioned, the front desk person is unfriendly and unhelpful. We had an issue with a clogged bathroom sink that was basically unusable. I informed the front desk person that the sink was clogged. He claimed to have called maintenance, but the maintenance person never showed up. When I returned to get an update, his response was basically "I did my job...not my fault the maintenance guy did not show up, so just deal with it." He did not offer an apology, any expressions of...

"The parking situation at this location has gotten progressively worse over the last few years. We have loved staying here for years, but this may be our last stay. They have about 8 street parking spots, valet that takes forever to get your car to you, or a parking garage that charges flat rate to park over night plus you have to pay an exit fee every time you come and go. We are always coming and going and this is not feesible. For a facility that provides no parking, this is ridiculous and it...

"The room was amazing"

"I often stay here because of the ease to get here. It's a little off the beaten path, but worth it. It's quiet, clean and comfortable. The staff is friendly and professional. The location is just minutes to downtown and also the Fair Grounds."

"It was clean, nice, in a good location."

"Everything"

"The hotel is nice and well kept. Room was clean. The only complaint was the air conditioning didn’t cool the room enough for sleeping. My husband and I both agreed it wasn’t a comfortable temperature for sleeping. It was set on 64, felt more like 72+"

"Everything was nice and in great condition. I also loved the location and restaurants were within walking distance. I would stay there again without any second thoughts."

"Didn’t use the pool because it was very dirty, partially green and very cloudy. Other than that everything else was great."

"Very close proximity to Grandscape which has tons of shops and restaurants."

"Great stay"

"Great place to stay with lots of Friendly staff,"

"Staff"

"My wife and I stayed at the Hilton Dallas/Plano Granite Park for two nights while doing some back-to-school shopping for our grandkids, and we had a wonderful experience. We enjoyed relaxing by the pool, and the restaurants within walking distance made the location even more convenient. While we were out shopping, housekeeping made our bed, provided fresh towels, and restocked the coffee. We truly appreciated the excellent service and attention to detail. Parking was not free, but it was not a...

"Breakfast wasn’t exciting. The stay was decent for the price except upon arrival the trash was overflowing. We were awaken around 8:30 AM due to maintenance drilling in a room across the hall from us."