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"Clean and well kept. I enjoyed."

"Clean room."

"It's a very busy hotel because it's near the airport but the staff was very accommodating and helpful. Air conditioner was kinda noisy but I can't sleep in total silence and it did drown out the airport sound which I was expecting because of other reviews talked about the noise but I didn't hear any planes in my room and it was on the airport side of the building."

"Not bad"

"The room was very clean and the lake view was so beautiful and worth it!"

"Our room was very clean and the bathroom was sparkling and fresh."

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"Easy checkin. The parking was a little different with us having to park across the street in a parking deck (we arrived late at night) but it was a very safe area. Staff was friendly and professional. Room was spacious and comfortable. Only complaint is that the pillows were all air… minimal fluff lol! We will definitely stay here again."

"The photos don't resemble the property in any way. Property is dated and not up to Hyatt's typical standards."

"Make sure your room is far enough down the hall and away from the bar area as even though the bar closes at 12am, that area stayed pretty loud until about 2am"

"Everything was good good place to stay"

"Called hotel from the airport around 10:30pm to order the free shuttle. No answer - tried several times and just rang out. Ended up getting an Uber. Arrived around 11pm. Customer service from the front desk was virtually non existent, so was not surprised nobody picked up the phone when I called. Was asked if I needed the shuttle in the morning but was then told all the early shuttles were already fully booked. The room itself was fine other than very poor water pressure from the bathroom sink...

"The room was great, breakfast was as expected and started my day. The location was within walking distance of the venue I was going to. There was some construction going on but it was a nice stay."

"Very friendly , and welcoming offered breakfast and discounts for staying ."

"the room is very clean, it is quiet from outside. The only thing is the water don’t have pressure enough to take a good shower."

"Very clean. Super organized and it made us feel safe"

"Great location, superb ambience, and excellent cleanliness. Staff service was top‑notch. However, despite booking an all‑inclusive package with breakfast included, I was still charged for my kids’ breakfast. That experience ruined the stay, and I will not return."

"It was what I expected"

"All was good"

"Staff was great and very helpful but we got water leaking in the room at 2 in the morning so had to deal with that. Breakfast was disappointing with powdered eggs and something they called bacon so we only ate there once in the 5 days we stayed. I have stayed at other locations and had great experiences so I just hope this location improves."