โรงแรมและที่พักโอ็ก แฟลตส์

"Very disappointing experience with the reception staff. Unfortunately, the service I received from the reception team was not helpful or welcoming at all. I approached them expecting basic assistance and courtesy, but instead I felt like my concerns were not taken seriously and that they were unwilling to help. The reception team is the first point of contact for guests, so I believe good communication and customer service are extremely important. Sadly, this was not my experience. The attitude...

"Terible"

"After driving three and a half hours to reach our accommodation, we were shocked to be told on arrival that our room had been cancelled. We received no phone call, email, or any form of communication beforehand. When we spoke to the hotel staff, they repeatedly blamed the third-party booking platform, saying that was the reason for the cancellation. This made no sense, as I have used this same platform for years to book holidays both overseas and throughout Australia without ever experiencing...

"great place to stay clean room great airconditioning/heater and a great shower"

"Rooms very clean. Definitely stay again."

"I will never stay there again"

"Cabin was clean but bathroom needed some urgent maintenance."

"Cabin was clean and comfortable air-conditioned in all rooms working well,and had a good view of windang channel, plenty of room for parking and entrance was ramped which makes useful to enter and leave if one had mobility concerns"

"Great Weekend Stopover. Convenient to the Rainforest. Decent meals and Pub prices."

"Recommended hotel but I did have an issue with a noisy refrigerator in my room."

"I was pleasantly surprised. From the outside I was a little worried what I got myself into :). But level 1 I panicked when it smelt like smoke but once you are up on level 2 in the room area it was fresh, clean and inviting. Bathrooms need a little maintenance but overall the place was clean and the amenities where sufficient. There is soup, shampoo, clean towels and a comfy bed. The patrons down stairs can get rowdy on a footy night but we slept well."

"The property appeared to be new or recently renovated, and overall, the room was spacious, clean, and located in a quiet neighbourhood. I stayed for one night while attending a wedding reception nearby. The accommodation itself is quite basic. However, I was disappointed that some common amenities were missing, such as a mirror inside the room for guests to get dressed, a bedside alarm clock, and an intercom or phone to contact reception. The most disappointing aspect, and the sight that...

"Great room was small but everything we needed even a microwave and sink. Was quiet and we enjoyed our stay. Very kind and helpful at reception. Will stay again."

"The pool was heated. It had a small garden bed up alongside it, which was 'a nice touch'."

"You can park right in front of your room. Convienient and close to everything. I like the fact that it has a microwave oven and toaster for cooking,biscuits,coffee and tea facilities. The price is affordable compared to other accomodation in Wollongong."

"The service, specious room and right near the beach. Loved it"