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"We appreciated the value but the hotel was pretty rundown, and the beds were uncomfortable"

"Nice"

"great hotel. clean, friendly staff, great amenities, and great location"

"In general the room was clean. Did need some minor repairs. However the carpet was filthy in the usual high traffic areas. Would not recommend to walk around in your bare feet."

"It was conveniently located to campus and town and was very clean but our room smelled of room refreshing spray (quickly dealt w by opening a window). My "ding" is that I felt like there was a lot of à la carte pricing that I as unexpected; pay for parking, pay for breakfast, pay for wifi, and pay extra for my dog (which I'm used to but I felt the cost of bringing my dog was too high)"

"The outside of the building is not the most appealing, but the rooms are beautifully, renovated, and modern. I was pleasantly surprised upon entering the room at how nice everything was."

"Pretty good. Had ground level with lots of outside activity."

"Soft bed sheets"

"I wanted to request a lower floor. But I wasn’t successful and I got run around. That’s why I only stayed one night and I prefer staying somewhere else for the second night. I’m afraid of heights, hopefully I get a better experience next time. Thank you"

"Great location. Competitive prices. Heart of the tourist area with a visitor needs. Staff were always available to help."

"We stay here every time when planning an overnight stay in the city. Best rooms are the balcony ones with a bay view. The evelavtors are also a fun experience. The cable car station is right in front of the hotel as well so it’s super easy to get to the big tourist spots"

"Not bad"

"I feel like the hallways and the carpets could've been cleaner... Our room was satisfactory and the staff was wonderful..."

"Nothing noteworthy about this place – actually a little bit disappointing. I do understand it’s a four star hotel so you’re not gonna get ultimate luxury, but there were quite a few things that were disappointing including the Customer Service front staff were not professional or friendly and didn’t answer their phones and did not follow through with requests also, the amenities, including things like towels were not enough and we had to request additional supplies ‘ the room doesn’t come with a...

"Clean and lovely room! Helpful staff, and overall beautiful hotel. Would totally stay here again!"

"Great location, nice rooms and staff."

"Had a wonderful stay! The view of the waterfront and all the action was absolutely beautiful. The entire front desk staff was so nice and helpful, especially Lisa, who really came through with exceptional service for our extended stay."

"Good hotel and base for stop off in san Fran"