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"The history and location of the property which couldn’t be beaten. Everything was first class and I have no adverse comments."

"Friendly very helpful staff, good location, quiet but also on a bus route to town centre and university. Nice bar and dining area."

"Me and my family stayed here twice over the past three weeks and we really enjoyed our stays. In the height of summer the air-con was such a blessing, as the other hotels we have stayed in did not have ac, which made sleep incredibly difficult. The staff (in general) were pleasant and accommodating. We stayed in a stadium facing room, which the kids loved but the rooms are a bit tired and could do with a refurb. One of our bathrooms had water damage on the ceiling, which was concerning and...

"Lovely hotel, right on the edge of the city, easy walking distance. Lovely staff, lovely room."

"Staff extremely pleasant and helpful. Very friendly and courteous. Room was spacious and had air conditioning which was a welcome addition as we were there during a heatwave! We found the bed very hard and most uncomfortable. The bathroom was clean and with nice toiletries. I cannot recommend the food. The menu is quite small. The food is poorly prepared. My husband had chilli con carne which was clearly microwaved and quite bland. I had a Caesar salad which I could not eat as it was...

"Directions great to the car park. We visited a evening that no food was available so cannot give a full review. Every thing else was lovely. Will stay again."

"Staff were very friendly and we had dinner in the restaurant and food was lovely. Breakfast was cooked to order and fresh. Staff very pleasant and helpful. Highly recommend booking here. Thank you"

"Kitchen and bathroom are okay. Didn't end up using the kitchen due to great choice of food to eat."

"We absolutely loved our stay, staff a lovely & friendly. Quiet stay, lots to choose from for breakfast. Loved having the swimming pool, family friendly too. It’s now our go to place to stay when we’re visiting family in Norwich! ;)"

"The hotel was lovely I was disappointed that the court yard area was overgrown and needed sweeping, cobwebs everywhere in our little seated area outside."

"Only half the hotel being used. Wonder why? It has lovely silent air conditioning a must when it's in the 30s. Very comfortable beds"

"Absolutely lovely place. Rooms are spotless and huge."

"Overall, it was a nice hotel and I enjoyed my stay. The facilities were simple, including the traditional hotel key, which gave the hotel an olden feel. The room was comfortable and well presented. One suggestion for improvement would be to provide a mini fridge in the rooms, as this would be very convenient for guests. In addition, during hot weather, providing portable air conditioning units would make the stay much more comfortable, especially in both standard and family rooms."