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"We were sent to a room that was already occupied !! Only upon entering we encountered a man coming out the shower as surprised as we were It took another 45 minutes to sort a room and at no time did anyone say sorry!"

"Lovely breakfast staff could not have been more attentive or kind"

"Fabulous relaxing hideaway outside the city, great bed great staff and good restaurants. A lovely base to use to visit Norwich and surrounds."

"Good evening, firstly I’d like to say that the start of our stay was very welcoming and professional. However just a few things that I’d like to touch on, our bed was dirty, the duvet had a urine stain on it, the hot tub was filthy and had a hose pipe that my partner nearly tripped up on and had to move to a secure place out of harms way. Lastly id like to comment for more awareness than anything, whilst trying to sleep there were a few people that were trying to get into our bedroom, which...

"We stayed for a short weekend in Norfolk, decided on this stunning hotel. Was welcomed nicely in by the reception desk staff, room was spacious, clean and had everything we needed. Woke up to a lovely breakfast buffet both mornings. The golf course was impressive to see, even though we don’t play it ourselves. Had our final evening at the bar which had lovely drinks menu and bar snacks. Young waiter who chatted with us was so polite and funny. The only downside was that the pool was closed for...

"Lovely location and tranquil setting. However our stay did not include breakfast and at £13 each we gave it a miss. Plenty of parking outside, although there were very few staff around, we had to call the hotel to get someone at reception."

"What a lovely stay, we stayed in the print room which was the perfect size, very homely and welcoming, overlooking the market square. Communication with The Dial House Team was via WhatsApp, they responded straight away and were always happy to help. The location is perfect being 30 minutes drive from some great sights. Breakfast was lovely, huge croissants. Honestly can’t fault anything. I’d definitely recommend and would love to stay again, I want to try one of the other rooms as they’re all...