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"There were a few little problems (tv, bad odour from sink) but the staff very helpful and friendly. Location is great!"

"Excellent"

"Stayed many times over the 3 years my son has been at UEA. Normally very good. Unfortunately the most recent was a little disappointing mostly due to the room I was allocated. I booked an executive single based on a previous stay in one of these rooms however the nicer rooms are actually only the doubles. It isn’t made very clear that an executive single purely means a slightly bigger bed. There’s nothing really executive about them (or room 15 anyway) whatsoever. In fact the room looks...

"Great hotel with awesome views of the football stadium! We’ll have to return to watch a game!"

"The staff were friendly and helpful without being effusive. The room was clean and spacious although there was a distinct lack of power plugs in useful places. Breakfast was good and served promptly, as was dinner. The menu was more limited than in other places but the quality was excellent. The ambience and furnishings in the building were interesting."

"Top hotel we have been to 5 start service on a daily basis. The spa was great and all the staff were helpful for all our needs. Would highly recommend and will be returning very soon"

"Clean and tidy little hotel within very close walking distance to downtown Norwich. No frills or amenities, but worth the money. I would stay there again."

"Great service very helpful would recommend this to you would be happy to stay again thank you."

"Walls in the room was dusty but overall rooms were clean. No issues with parking but disabled bay could have been little bigger. Staff were very friendly and welcoming. No hot beverage served in the evening."

"Great overnight stay for my sons birthday, we ordered take out & used the pool for hours"

"Room was shabby, furniture scratched and well-worn. Bathroom icy cold. However, on bringing these points to the attention of the staff, a heater was delivered - thank you. Obviously there was no quick solution to the shabbiness of the room (suite 2 Manor House). Some of the food was poor, but again on raising this, staff dealt with it. On balance, we feel the staff did what they could to manage our concerns."

"Rooms are on 2 different levels so very quiet. We stayed in room 2 which was lovely, with tea & coffee etc and very welcome biscuits. No need to bring shower products as they are all provided. Breakfast was excellent with a choice of items (ordered the night before). The fruit salad was fab & I can highly recommend the omelette! My husband had the full English, which he really enjoyed. Offered more tea/coffee & toast. The hosts Jane & Mark were lovely and very helpful regarding the local area...