โรงแรมใกล้ห้างสรรพสินค้า Northlake, Charlotte

"I was pleasantly surprised how nice everything was for the price. everything was clean, everyone was friendly. They had a welcome reception with free food and drinks which were very tasty. the restaurant/bar was very cozy and fun for hanging out. Wait times in between food and drinks was a little long because they seemed short staffed- but the server was still very friendly and we weren't in a hurry since we didn't have any plans afterwards. Didn't get to use the gym or pool, so can't comment on...

"Spectacular hotel, you will be very satisfied. I'm making another reservation in 2 weeks!!"

"The staff was so friendly and accommodating. My Expedia reservation did not show on their end even with the reservation number from Expedia . but they quickly looked up my Hilton number and rebooked me at a cheaper rate than Expedia offered."

"Door lock on first room was not working. Hallways smelled like dirty clothes."

"Beds were hard, not comfortable. Breakfast could have been a little more options. They were out of items when we came down to eat."

"I will be contacting an attorney due to the violation of my ADA protections"

"nice place but it is loud next to the freeway"

"Firstly staff at the front desk was very helpful and nice. The room itself is very dated, smelled stale and furniture and fridge desperately need replacement. For a quick overnight stay it was okay. But definitely needs to be looker at and get a refresh."

"Horrible experience, there was food in the microwave from previous stay, couldn’t sleep due to light shinning directly into my window, when I addressed the old food in the microwave, I was pretty much ignored. Hotel smells bad."

"This is a very nice hotel to stay in. The staff is friendly and helpful, even when we were running a little behind for check out. The off-street gated parking is very convenient for all the rooms. We also enjoyed the breakfast and dinner options. Will definitely book a room here again."

"Delayed checkin with housekeeping running behind almost an hour, but all else went well."

"Was pleasantly surprised at how spacious and comfortable the room was, and up to date. However, had a few minor housekeeping issues as soon as I checked in. I had to change the towels because they were blood stained, which grossed me out. Then there was hair in the shower and sink. Parking was $10/day plus tax. Overall stay was pleasant minus the poor housekeeping, but the front desk was very accommodating to my concerns."

"We stayed in a wheelchair accessible room and everything was perfect. The bathroom was roomy as well as the room. Plenty of room for extra medical equipment if needed. And my favorite part the beds were low enough to transfer from wheelchair. And the staff were very helpful and friendly. I would definitely stay there again. L P"

"Everything was great"

"Very nice Hotel"

"The property was very close to the airport."