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"Location"

"This is a delightful place. The staff is wonderful. The building is charming"

"We were here for a wedding. Everything ran like clockwork and the staff couldn't have been more helpful. One word of warning, if you have mobility issues make sure you are on a floor serviced by a lift"

"The staff was great the only issue we had was the heating and cooling it was either 90 degrees or 60 degrees more often it was 90 made sleeping tough at times"

"The room was a reasonable size with a king size bed and a small en suite. However, we found a large stain (possibly blood) on the corner of the mattress topper. We also found one of the windows couldn't be open due to it having parcel tape stuck over window and frame. This looked messy and botched. It was a cold room and when we went to turn the radiators on they were filthy with dust and debris in the grills!! We complained to the receptionists who immediately arranged to move us to another...

"We stayed one night as a stopover on our way home to Scotland. We had a superior double room in the lodge part of the hotel. Stunning room. Very spacious even with what looked like a super king bed. Lovely to have the little terrace space. Had a delicious meal in the restaurant and excellent breakfast in the morning. Loved the different options to normal offerings with overnight oats and yoghurt smoothies. The staff were very welcoming and friendly. Lovely dog friendly hotel which we’d love to...

"We had a one night stay, so didn’t use many of the facilities. Our room was small, but warm, clean and well stocked with tea, coffee, biscuits and toiletries. Our problem was with access to the hotel. It was dark when we arrived, Harrogate had many one way roads and a lot of roadworks semi-closing others. We eventually had to abandon the car, walk to the hotel and ask for help as to how to get into the car park. Staff were very helpful and got us sorted. We had booked a space in the car park,...

"Lovely and clean, nice hosts and very good location"

"Stay spoiled by very loud neighbours from 6:30am. Suppose that is. Ot the hotels fault but the walls are paper thin"

"Old Swan Hotel Marvellous - We found this hotel very charming. Upon arriving, the reception lady was very welcoming and friendly. We booked an Executive Suite - great value for money. Suite was very clean and very spacious. However, does need updating as no aircon, no USB plus sockets and furniture very dated. Dining room very beautiful, staff friendly and breakfast delicious. Beautiful lounge areas to relax in. Would I stay again - absolutely. Would I recommend - absolutely."

"great stay as usual."