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"the hotel was very hot. our ac did not cool very well and they had a heat wave, but the other half of the bldg was cool????"

"Breakfast was great. Staff was delightful!"

"Located in very convenient place in Backbay"

"Had a 2 night stay booked but only stayed one. The pool was by appointment only due to a dance competition at the hotel. We, myself and 2 kids, were notified on check in and subsequently told that it was all booked until Sunday afternoon. This was part of the reason for us staying here and normally would just adjust but when I asked a couple questions the person I was dealing with was rude and dismissive. I asked to be refunded for the second night and we would check out. Crickets. No response...

"We stayed for a World Cup match at Boston Stadium. Staff was excellent. The bar was enjoyable and the bartender (Nike) was excellent, amicable, and accommodating. Rooms were clean. Experience was was more than satisfactory. Recommend staying here for events in Foxborough and surrounding areas."

"Staff was beyond helpful. We had a wedding party staying there."

"Front desk staff super friendly. Clean hotel. Rooms were great. Breakfast veey good."

"The staff at the hotel was so helpful, friendly, and accommodating. We were there during the Noah Kahan concert at Fenway and the hotel was packed due to a pop-up event but the staff remained calm and guided us for check-in and parking and made sure we were all set. The rooms was so comfortable and the location can't be beat. We also loved the breakfast. Everything was fresh and tasty. Can't wait to go back!"

"Up-to-date amenities in a very clean environment and very walkable straight to the Natick mall also appreciated the free breakfast"

"Great breakfast that filled us up all day."

"Poor breakfast. The highlight is a pancake machine. "

"Absolutely beautiful"

"The room was comfortable and clean. Just what I needed for a nights stay. Thank you!"

"It was quiet, I did rest well. Room was clean, towels were not enough and hand soap in the bathroom was not there."

"Convenient location"

"The staff were nice and professional. Rooms were clean."

"Great place to stay. Central"

"Don’t book"

"The front desk, cleaning and breakfast staff were all exceptionally kind, polite and efficient. We loved the Hotel and the vibe. The breakfast was delish & presented lovely, and the coffee was so good!! We have 2 comments : 1)the hide a bed mattress was horrible, thin with no support. Our son slept on top of the couch instead because it was at least firm 2) the cigarette butts littered all over the front entrance and the front flower bed made this property look like a cheap place. Certainly a...

"We had such an amazing stay. Super fast check-in, great room, totally walkable to all of the main attractions. We went to a concert at Fenway and it was awesome to just walk to the venue and back. We also walked to Newberry Street. Would highly recommend."