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"If there was a more convenient shuttle bus arrangement to the main slopes in Niseko (Grand Hirafu welcome center) then this would be an easy 5 stars all around. Staff and facilities were excellent but dragged down by how difficult it was to get to and from the hotel and the slopes. Mornings were okay as could get a shuttle to Annupuri and then ski across but getting home was an ordeal. We ended up spending $250 across the week on taxis as we couldn’t hack spending 1 hour+ on public transport for a 15 minute drive. If you have a car then this is a great spot, but skiing in the main part of Niesko with public transport only, would not recommence "

"Easy ski in/out. Loved the onsen"

"About 1 block to the lift in Annupori! Amazing family run place! More laid back and quiet than the larger resorts. Shared bathrooms and showeres. On site coin laundry. Great value! "

"Wonderful hotel with excellent, large well provisioned rooms. TVs connected to streaming services. True ski-in and out via magic carpet; helpful ski valet. Nice onsen, although indoor and smaller it was very private and not crowded. No convenience store on site to purchase basics but able to get drinks and make purchases at the bar. "

"Anupuri was 2 min drive or shuttle. Def the best slope for the family and the big boys. Staff was great super helpful. They emailed us regularly asking what we needed and what tours to book. Noa. Was super friendly and also Reese. Big bath tube. To soak in after the slopes. In house breakfast. Had good selection of cereals and hot eggs bacon toast and fruit... very quite and the views are amazing thanks agian def be going back"

"The staff are simply amazing "

"From my suite and bathtub, I had a stunning mountain view. The room was beautiful, clean and comfortable. The staff were cordial and polite. Although, I do wish the staff showed more Japanese culture customer service toward information and concierge services. Being at a Ritz Carlton Reserve hotel, I think the sophistication and quality of the onsen, gym, spa and in-house skiwear boutique weren't up to par. Those areas felt like I was at a Marriott hotel instead of a Ritz Carlton Reserve."

"Beautiful view from the dining room"

"Staff is amazing. Food was fantastic and fresh. Everywhere was clean. I added a 90 min massage and would do again. Onsen was beautiful and peaceful. I will be booking here again. "