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"Location and ambiance."

"Beautiful accommodation a d staff great"

"This was a hi-lite in our trip as the "Gardeners Cottage" was cute and clean. Very interesting history and the "rose gardens" are not to be missed. Very nice. Thx."

"Good view& good location."

"Overall, the new extension building housing the 4th floor rooms is a good place for business travel. The staffs are super helpful and friendly. Close to city, CBD area and main arterial roads. The rooms are tidy and since it is rather new comparing to the old wing, not much of smell or dampness, apart from some left over aroma from room service delivery in the elevator and hallway. The room number 405 which I stayed during the weekdays might be left for external bookings like expedia as it...

"The room was lovely and clean and the staff were very friendly and helpful. The caravan park has a lovely relaxed feeling about it.we liked it that much we're going back for a few more days. "

"The welcome from the receptionist was so friendly and kind. We had room 11 on the ground floor, it was very clean with a comfortable king size bed. There were spare pillows and blanket if needed. Loved the modern bathroom and shower. Refreshments were provided including milk and water in the fridge which was much appreciated. This Hotel has great views across the City and is only a short walk to the bars and restaurants (although the steep hill back is a challenge!) it’s only about ten mins...

"Very clean, staff super helpful and friendly "

"Great location close to cataract gorge with on site parking."

"Clean room easy walking distance from downtown core"

"The exterior, lobby and restaurant are clean and welcoming. That ends when you step off the elevator. The halls are dark, dirty with torn soiled carpet, and desperately need renovation. The room is dirty, depressing, dark and old. The bed was extremely uncomfortable. Clearly a mattress from 10-15 years ago. Linen was clean. The bathroom has not been touched in decades. Black mold on tiles in the tub/ shower. Shower curtain very dirty along the bottom. There are few electrical outlets. We had...

"The location of this hotel is very good. It is close to many restaurants and supermarkets which you can relax and walk around the hotel. Moreover, they have abundant parking lots for your car. For the staffs, she is very kind and supportive with necessary information about the hotel. Room size is very wide for 5 people and it is very clean. They also give you some cereal pack and milk for emergency food in the morning."

"A beautiful heritage property with deeply appreciated comforts in the room, wonderfully comfortable bed and spotless throughout. Very thoughtful, friendly and helpful hosts. We will be back!"

"The breakfast was quite adequate, continental style with exactly the items I normally would have at home. Bed was really comfortable and very quiet. Enjoyed walking up & down those hills."

"Very Clean, quite and safe location with ample parking space."

"Great"

"Fabulous"