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Hotel Sunroute Niigata

3.0 star property
Travelers find a welcoming base near Toki Messe where morning coffee awaits in the lobby and a restaurant serves meals throughout the day

Choose dates to view prices

Hotel Sunroute Niigata in central Chuo Ward offers a practical place to recharge. Guests enjoy free in-room WiFi, coffee and tea in common areas, and convenient dining at the on-site restaurant. Dry cleaning and luggage storage services ensure a hassle-free stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
The current price is ฿991
฿1,199 total
21 Jun - 22 Jun
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
The name on the booking must match the name on the passport.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1800 per person
  • Self-parking fee: JPY 1100 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Frequently asked questions

Is Hotel Sunroute Niigata pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Sunroute Niigata?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Hotel Sunroute Niigata on 21 Jun 2026 start from ฿991, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Sunroute Niigata?

Self-parking is available for JPY 1100 per night.

What time is check-in at Hotel Sunroute Niigata?

Check-in start time: 3 PM; check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Hotel Sunroute Niigata?

Checkout is at 11 AM.

Where is Hotel Sunroute Niigata located?

Located in Chuo Ward, this hotel is within 1 mi (2 km) of Aizu Yaichi Memorial Museum and Toki Messe. Pier Bandai and Jotokuji Temple are also within 1 mile (2 km). Niigata Station is 7 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.2

Cleanliness

8.6

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 199 out of 582 reviews
Rating 8 - Good. 257 out of 582 reviews
Rating 6 - Okay. 96 out of 582 reviews
Rating 4 - Poor. 26 out of 582 reviews
Rating 2 - Terrible. 4 out of 582 reviews

Reviews

Verified

6/10 Okay

Eugene

The property and rooms were a little dated and the rooms smelled like smoke. Room size was adequate and breakfast buffet was good, with Adele ton of local area dishes. But overall good value
Stayed 1 night in Nov 2025
Verified

8/10 Good

Xueqi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to transportation

My first time staying with Sunroute. The hotel was a bit old, but great location as it was close to the JR station. Alright choice for a short stay,
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, amenities
The hotel is well located, easily accessed.it's a bit worned out on certain minor aspects. Some amenities look outdated, but it gives the hotel its charm
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Nagesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service in a great town

Highly recommend the Hotel Sunroute Niigata. It is convenient to the train station with many bars, parking options and restaurants nearby. Google translate the street parking lots if you don't use the hotel garage. Some have deals with the hotel where you pay a lower rate for overnight parking. I had great service from the hotel staff who helped me with figuring that out and saving a lot of money. We really enjoyed our visit to Niigata and Hotel Sunroute was the right place for us!
Stayed 3 nights in May 2025
Verified

4/10 Poor

Aaron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Excellent staff but terrible smelling rooms. The whole place reeks of cigarette smoke.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

jessie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and proffessional and helpful staff. Good wifi and room cleanliness. Great offer of toilettries. Terrific array of restaurants and services in the area. Really Recommend this hotel.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good Hotel for business trip close to the main station.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of amenities available with a polite and flexible staff.
Verified

10/10 Excellent

Sacha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A few minutes' walk from Niigata station. Very convenient and good value.
Stayed 5 nights in Jul 2024
Verified

6/10 Okay

ryosuke

nice
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Takao

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room smelled like cigarette smoke and it was very uncomfortable because of that. We will chose a different hotel next time.
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Chun-tsu

Liked: Cleanliness, staff & service
Location is good, but room is old and dusty on curtains and corner areas. Can't control air-conditioning temperature, was warm and opened the window then so noisy outside.
Stayed 1 night in May 2023
Verified

6/10 Okay

Donna

Liked: Staff & service, property conditions & facilities, room comfort

Non smoking room… I think not

We had 2 rooms. Both non smoking but one of the rooms absolutely reeked of cigarette smoke. Unfortunately it was the room assigned to me and I suffer from asthma so I had a very difficult time breathing and sleeping was limited. Our other room had our children and it was not feasible to swap rooms. I do not know if we would consider going to siunroute again as it is very hot and miss with the rooms.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

sayaka

Disliked: Cleanliness
朝食は品数が多いわけでは無かったが、一般的な朝食ブュッフェ。 サラダやハム、卵料理、フライや魚などもあたり、新潟名物も何品かあって充分満足出来て良かった。 部屋は家具やテレビなど少し埃まみれで、使ってない部屋だったのかな？ ベッド3台で家族でゆっくり過ごせて良かったです。タオルを干したりするものがあると良かったかな。
Stayed 1 night in May 2026
Verified

8/10 Good

YOKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お手頃です
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Hisashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かった
Stayed 1 night in Dec 2025
Verified

8/10 Good

TAKESHI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近で居室も広く安価 安定でした
Stayed 2 nights in Apr 2026
Verified

8/10 Good

nobue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ここ数年毎年利用させていただいています 新潟駅から近く買い物も便利です。 駅周辺も再開発され（一部工事中ですが） 新しいお店もできて綺麗になりました。
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

HIROAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅まで徒歩5分で行けますし、シーズンオフだったのかかなり安かったです
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Yoko

Disliked: Amenities, property conditions & facilities
寒かった
Stayed 2 nights in Mar 2026
Verified

8/10 Good

MISAKI

Liked: Cleanliness, staff & service, amenities
寒い日だったのですが、ﾁｪｯｸｲﾝの際カイロとチョコレートを頂けたのも心遣いが嬉しかったです。付近にはたくさんお店があり、徒歩1分のところで晩御飯トお酒を楽しむことができました。
Stayed 1 night in Mar 2026
Verified

6/10 Okay

FUMITAKA

Liked: Cleanliness
チェックイン、チェックアウトがスムーズで良かった。 部屋に備え付けの湯沸かしポッドが小さくて一度に沸かす量が少ないのが難点。
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

hiroyuki

部屋は広くてコスパはよかった
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

KOICHIRO

Liked: Cleanliness, staff & service, amenities
とても良かった。
Stayed 2 nights in Dec 2025