Search Hotels Near Niagara Falls Underground Railroad Heritage Center, Niagara Falls

"The hotel was very clean, large spacious rooms and friendly front desk staff. My one complaint is that the heat seemed to struggle to keep up in these freezing temperatures. It was 65 in our room when we arrived and we set it to 71… in the morning it was 69 so it didn’t really get to the temp we set it at. It wasn’t freezing in our room by any means… it just wasn’t as warm as we like it. Not a huge problem. Other than that, it was one of the best hotels we’ve stayed at. "

"Nice place friendly staff"

"If I could. I would give it 3.5 stars. I gave this a 3.5 for a few reasons. Overall, it was decent. It’s a great location! The host was very communicative in the beginning. We were asked if we needed anything and we asked for three blankets and they kindly delivered. The house is old, circa 1910, and quaint in that regard. It’s been “remodeled” and is decent. The bathrooms are not shown in the pics for a reason. They are small (like, your knees will hit the opposite wall sitting and I’m 5’5”!) and the only shower/bath is upstairs. This house is not great for people with mobility difficulties. I gave it a 3.5 because I asked the host if we could extend our stay by 1 hour and gave the reasons. They did not bother to respond. At all. A no would’ve been better than wondering and caused us to scramble. They also did not answer a question I had before our stay. I asked about the bathroom situation- I had two 84 year old grandparents with us. I believe not answering that question was deliberate. Other cons: There was no dishwasher and there was a strange smell. They had timed air fresheners going off and it didn’t really help and was quite strong. Overall it was okay, but we would not stay there again. "