SureStay Plus Hotel by Best Western Niagara Falls East

Property class: 2.5

Choose dates to view prices

Consider a stay at SureStay Plus Hotel by Best Western Niagara Falls East and take advantage of a free breakfast buffet, a corner/local shop and laundry facilities. Free in-room WiFi and a 24-hour business centre are available to all guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
The current price is ฿2,404
฿2,741 total
includes taxes & fees
28 Sept - 29 Sept

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a bed, a desk with a computer, a microwave, and a chair.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, and a blue accent wall.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a nightstand, a mirror, a wall-mounted lamp, and a door.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a TV, a desk with a computer, a washing machine, and a shower area.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

A hotel room with a bed, a desk with a computer, a TV, and a door leading to another room.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

A hotel room with two beds, a desk, a microwave, and a TV.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Located in Niagara Falls, SureStay Plus Hotel by Best Western Niagara Falls East is near the airport and near a metro station. Peller Estates Winery and Jackson-Triggs Winery are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Fashion Outlets of Niagara Falls and Clifton Hill. Check out an event or a game at Niagara Falls Convention Centre, and consider making time for Maid of the Mist, a top attraction not to be missed. Visit our Niagara Falls travel guide
Map
9100 Niagara Falls Blvd, Niagara Falls, NY, 14304

What's nearby

  • A parking lot with several cars and a shopping center in the background.
    Fashion Outlets of Niagara Falls
    5 min drive - 4.0 km
  • A large waterfall cascading into a river surrounded by lush greenery and cliffs.
    Niagara Falls State Park
    13 min drive - 12.3 km
  • A modern glass building with a sign reading "SENECA NIAGARA".
    Seneca Niagara Resort & Casino
    14 min drive - 11.6 km
  • Evening Star Concert Hall
    3 min walk - 0.3 km
  • Niagara Aerospace Museum
    18 min walk - 1.5 km

Getting around

  • Niagara Falls Station
    9 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.)
    2 min drive

Restaurants

  • SUBWAY
    4 min drive
  • McDonald's
    14 min walk
  • Olive Garden
    18 min walk
  • Chili's Grill & Bar
    19 min walk
  • Duff's Famous Wings
    13 min walk

About this property

SureStay Plus Hotel by Best Western Niagara Falls East

  • Hotel near Niagara Falls State Park
  • At SureStay Plus Hotel by Best Western Niagara Falls East, you can look forward to a free breakfast buffet, a corner/local shop and laundry facilities. Free in-room WiFi and a 24-hour business centre are available to all guests.
  • Other perks at this hotel include:
    • Free self-parking
    • Charcoal grills, coffee/tea in reception and tour/ticket information
    • Smoke-free property, a computer station and a lift
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 69 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches such as free WiFi and desk chairs. Guest reviews highly rate the cleanliness rooms at the property.
  • More amenities include:
    • Bathrooms with shower/bath combinations and hairdryers
    • Flat-screen TVs with cable channels
    • LED light bulbs, free tea bags/instant coffee and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Built in 2009
  • Smoking not allowed
  • Some LED lighting used
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime

Minimum check-in age - 21

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 20.00 per pet, per night (maximum USD 150 per stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 36 kg per pet)

Pets cannot be left unattended

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

An off-lead area is available

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is SureStay Plus Hotel by Best Western Niagara Falls East pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a fee of USD 20.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at SureStay Plus Hotel by Best Western Niagara Falls East?

As of 18 Sep 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Niagara Falls East on 28 Sep 2026 start from ฿2,404, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Plus Hotel by Best Western Niagara Falls East?

Self-parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Niagara Falls East?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at SureStay Plus Hotel by Best Western Niagara Falls East?

Checkout is at 11 AM.

Where is SureStay Plus Hotel by Best Western Niagara Falls East located?

Situated near the airport, this hotel is 1.2 mi (1.9 km) from Fashion Outlets of Niagara Falls and within 6 miles (10 km) of Seneca Niagara Resort & Casino and Niagara Falls State Park. Niagara Falls City Hall and Niagara River Gorge are also within 6 miles (10 km).

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Reviews

SureStay Plus Hotel by Best Western Niagara Falls East Reviews

7.6

Good

7.8

Cleanliness

8.0

Location

8.0

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 352 out of 1000 reviews
Rating 8 - Good. 300 out of 1000 reviews
Rating 6 - Okay. 176 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 91 out of 1000 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The woman who helped check me in Was wonderful! The TV wouldn’t work in the room.
Stayed 1 night in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, the bed was comfortable.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Price is good for the room. Breakfast is great
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was nice location and friendly staff!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice room. Great, hot breakfast. Will come back.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great place, very friendly staff. The room was super clean and the bed was comfortable. Due to the storm, me and my friend just stayed in the room and watched movies. We had the best time!
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Wonderful friendly staff, clean property and good breakfast
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, affordable, great free breakfast, very cool staff, nice place, thank you!!!
Stayed 4 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for my family, I had my dog with us and the green area outside served us well. Staff is friendly and room was clean!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was amazing my family had a wonderful time.
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Family friendly ,clean room
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff were very friendly and made my accommodations for my ESA so easy.
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was clean and the staff was friendly.
Stayed 4 nights in Jul 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
clean, friendly staff, rooms & bed too small
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was great for my family and my pet!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a peaceful stay.
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

The hotel itself is a good budget friendly option for those who just need a place to stay at for the night. You shouldn't expect a lot from the hotel. Parking is okay, self park and there are adequate spaces for everyone. The staff were good but I notice that no one is always at the front desk, they usually go and do other duties when there are no guests at the front desk. The free breakfast was good in my opinion for the price of the room. So the hallways have a lingering smell which depends if you are overly sensitive when it comes to smells. The room wasn't that bad. Small, enough for two people to sleep in. The bathroom was adequately cleaned. The showerhead was loose though there wasn't any leaks.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The staff here are extremely helpful and kind. We would stay here again simply for that reason. The bed was very comfortable and nice large screen TV with endless viewing choices. Hotel itself is a little tired looking inside but we would stay here again for all of thd reasons listed above.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had a good stay. We would stay here again. Easy to get to from Niagara Falls park.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, easy parking
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff.. the beds are very comfortable! Breakfast was great every morning 🌝
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was kind and helpful. Rooms were clean and provided just what we needed.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady who checked us in was absolutely wonderful. Very friendly and made sure we had everything we needed.
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Friendly and helpful service, very organized.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Sep 2025