Beautiful room and lovely decor throughout the hotel.
Amy
เข้าพัก 2 คืน, กรกฎาคม 2025
6/10 พอใช้
Daniel
เดินทางกับครอบครัวและเด็กเล็ก
25 ก.ค. 2025
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
Long term stays have to ask to get service and fresh towels. They can’t fix the bed or change the trash. Decent room for Buffalo but you’d think the premium price would solicit excellent service. It doesn’t. No bed bugs so there’s that. The suite has a nice bathroom and some extra space. Have to call to get ice. Room service done at 9:00. Thought it would have more for $250 a night.
It is wonderful to have the Chandelier bar, Italian Prime restaurant and Perla all in the same complex.
The beds were comfortable.
The only negative was the noise from room above, could hear the walking back and forth. Our room on the 2nd floor
Then hotel was very clean and orderly. Nice touches everywhere. The hotel offers two dining options: one more laid-back and the other an upscale restaurant. Both are very nice. The room was lovely. This is our new go-to hotel in Western New York. Yay!!!
stephanie
เข้าพัก 3 คืน, กรกฎาคม 2025
6/10 พอใช้
Erica
9 ก.ค. 2025
The rooms have a nice aesthetic, location is not great if you want to walk around but it’s really close to the airport.
First impressions stay with you and unfortunately as you’re going up to your room you get hit by a stench as you enter the elevator. Main elevator by the reception was the worst with an awful smell that never went away and it’s unfortunate because the lobby is well-kept.
Awesome location. Professional staff. No complaints. Very ckean and modern.
Cherise
เข้าพัก 3 คืน, กรกฎาคม 2025
6/10 พอใช้
Toyia, Albuquerque
เดินทางกับครอบครัว
5 ก.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
This hotel is pretty.The people above me were load. The bed was load, could use a better mattress. The carpet is showing wear. The washroom is beautiful in the room.
Room was not properly prepped when we checked in. There was not a full set of towels when we arrived. Housekeeping did not come to clean the room and refresh the towels every day.
The Delavan is the latest of the family owned hotels in Western NY. We enjoy great rates by booking early. We appreciate their shuttle to and from BUF airport. The staff is always friendly & accomodating. We see signs of wear in carpet tiles popping up in corridors, nicks in paint & furniture. Most importantly be aware - they hand you a paper at ck in that if you forget to read, you will on the second day realize, your room is not cleaned nor towels replaced unless you arrange for this a day prior. Otherwise great location, nice amenities, super staff.
I think I liked pretty much everything about this property except they had terrible pillows on the bed. Too big and uncomfortable to sleep on so that made for a less than a perfect night sleep. The bed was fine. I could hear the people in the next room in the morning fortunately I had earplugs.