The deposit was $400 which is way more than a 5 star or luxury hotel. Very disappointing. Also the customer service was very slow you had to ring the bell but it took over 5 minutes for someone to let me in to the front desk.
The cleanliness was great and no complaints about the room. Everything else was a no for me.
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Sukannya
7 ก.ย. 2022
Last option
Bed sheets seemed clean but the blanket was definitely used and not washed for months/years.
Shower curtain was dirty, bathtub was scrubbed clean but it probably needed to be bleached to get the stains out.
Asked front desk for late checkout (at least an hour) but he refused. Definitely not a busy day, but he was not even apologetic.
I guess we didn't have a choice and took the only place available. On that note, I am happy that we had a place at all at the last minute.
Very quiet location. Bowling alley 3 min away, the falls 15 min away, a lot of food options close by. Pool was nice, as pictured without the filter. Would come back again for the price we got.
The room was of very poor quality. The door was shabby, banged up, and wouldn’t even close properly without putting your shoulder into it. The entire bathroom sink would shift and pull from the wall when you pulled the water handle. The base of the small sink wasn’t attached properly either, both top and bottom were flimsy and felt like they would collapse at any minute. The toilet flush handle would also flip around when pressed and seemed as if about to fall out. The bed caved in at the upper torso area, likely from excessive use, so it was difficult to sleep with my chest/back angled downwards. Flipping the mattress or a new mattress would remedy this. In summary, the room was borderline functional, at best.
On the upside, management was polite, and the area was quiet.
Average location close to falls. With lot of shopping around the property. But the property manager was very blunt. Asked for early check in to keep just few luggage, asked for $50 more for an hour or two. Finally gave an hour early at 2pm. No senior respect.