The people working at the Inn we’re doing their best, but it was understaffed and a very busy weekend. That said, the room was quite comfortable and everything was very clean.
We thought it was a kick using actual keys instead of cards to get into our room. The location was a perfect walking distance to town. The Cleveland House had a lot of character. Plus parking was included. Loved our stay.
Great accomodation, great people and especially GREAT BREAKFAST!! Enjoyed my stay! Thank you!
เข้าพัก 2 คืน, สิงหาคม 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Brittagne
18 ต.ค. 2026
ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
The location was fantastic and the gentleman that checked us in and helped us park was great. However, there was a leak that had water dripping into our room and onto the bed during our stay. The staff provided bed linens and towels and told us to address it with the man the following morning, and he was not available before we checked out at 10.
Great location, comfortable bed and pillows, delicious breakfast, and outstanding customer service. Walking to everything in town- innkeeper was very nice, plan to comf back
Rick was a great host and the location was amazing
เข้าพัก 1 คืน, กรกฎาคม 2026
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Ibrahim
17 ต.ค. 2026
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
The location is pretty central to lots of great things to do which is a major plus. The staff, particularly the Porter, were very kind. However, the room itself was not great. It wasn’t ready for our arrival and took extra time to be cleaned. The sheets had stains and the bathroom was a bit dirty. Overall, if you know what you’re getting into it’s fine to sleep in but for seeking something a bit more clean and welcoming I’d look elsewhere.
Staff was very cordial. Room was comfortable. Bathroom tub was not handicap assessable. However was a sauna tub if this is important for your stay. We were in walking distance to Thames Street.
There is no room service during your stay.
Our stay suited our needs.
This was our first trip to Newport and we didn't want a "modern" hotel. The Cleveland is centrally located within the pier district and we did not use our car the whole time we were there. Our room was very large, clean and the bed was exceptionally comfortable. The Cleveland is a very old house that has been refurbished quite nicely. Breakfast is not included but we were able to purchase breakfast at a reasonable cost - eggs, pancakes, toast, English muffins. It would have been nice to have some fresh fruit and hot cereal as options also. All in all, we would stay there again when we revisit Newport.