Search Spa Hotels in Newcastle-upon-Tyne

"Lovely staff, easy check in, nice bar and restaurant. Pool and spa a little small. "

"Lovely hotel in a perfect location, we got a really good deal, so we’re very happy with our stay. We also got 50% off the menu in the chez mal restaurant using the fork app. Lovely food but very pricey without the discount. Would definitely stay again if the price was right. Great hotel car parking opposite at a bargain price of £6 for 24 hrs "

"Room was quite large. Had everything we needed including hairdryer an iron and ironing board. Buffet breakfast was tasty and plenty of choice. "

"Poor attitude from staff to a group of disabled (visually impaired) guests with no reasonable adjustments to check in process. Dogmatic jobsworth staff at reception (though to be fair notably a manager stepped in effectively later and “took ownership” to resolve some issues and find the lost bag). Bag taken by porter to a room unconnected to the group and not found for several hours after a trawl of hotel CCTV. Deposit insisted on in case we used mini bar in the room but fridge broken and empty. Double occupancy couple put in single room and vice versa. Bedroom window propped open by a mug on the window sill (on the fourth floor in a room occupied by blind person) was an accident waiting to kill someone on the pavement outside. Very noisy rooms with obviously no soundproofing. Definitely not a hotel to ever use by any group organiser. "