"Great hotel in midtown , the rooms are quiet but not large . If you are someone who only uses the room for sleeping and don’t require a large room space, this will be a good fit. The room has a refrigerator in the drawer and a safe under the bed . They don’t provide a bathrobe which would have been nice to slip into after a shower but you can buy one at Macys. The roof top bar is nice and the restaurant downstairs has good food. The cafe is great for coffee on your way out the door. I did not use the gym so I can’t comment . Great location for a hotel."
"Great price, great staff, great location. I just wish they made some room under the bed to put a drawer of some type. (It is a compact room) Rooms have no drawers or dressers at all. Everything else was great."
"Our room was spectacular. Celebrating my wife’s birthday and the Hyatt made it extra special. Our room was well appointed with space to work while my wife relaxed."
Holiday Inn Express New York City Times Square by IHG
8/10 Good
"All the crew members were amazingly helpful, so the customer experience was actually pretty good. However, I would have expected cleaner rooms, specially the rug from my room looked like no one has cleaned for years. So that provided a very bad impression. For the rest, I would say it’s all ok considering it’s an express hotel."
"The lifts are atrocious - the staff were surly - the resort tax was a ripoff (and we had to queue for an hour to redeem it).
We won’t be going again - and advise that you don’t either!"
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