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The Pontchartrain Hotel

4.0 star property
Savor American cuisine at three on-site restaurants or unwind with a drink at one of two bars, while handling business needs with convenient services

Choose dates to view prices

The Pontchartrain Hotel sits on Magazine Street, offering a stylish retreat with multiple dining options serving American flavors. Guests connect via in-room WiFi, utilize practical laundry services, and benefit from time-saving express check-out procedures.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
The current price is ฿3,071
฿4,406 total
includes taxes & fees
8 Jul - 9 Jul

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Room (Product API Enablement)

Premium bedding, minibar, in-room safe, individually decorated

Room (Product API Enablement)

  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Clio King)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Clio King)

9.2 out of 10
Wonderful
(14 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, 1 King Bed (Calliope King Suite)

Superior Suite, 1 King Bed (Calliope King Suite) | Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, 1 King Bed (Calliope King Suite)

8.0 out of 10
Very good
(5 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds (Erato Double)

Standard Room, 2 Double Beds (Erato Double) | Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 2 Double Beds (Erato Double)

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, City View (Clio King City View)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, City View (Clio King City View)

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Clio King Accessible)

Premium bedding, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed (Clio King Accessible)

8.0 out of 10
Very good
(5 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Queen Beds (Euterpe Two Queen)

Deluxe Room, 2 Queen Beds (Euterpe Two Queen) | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Queen Beds (Euterpe Two Queen)

7.4 out of 10
Good
(3 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Suite, Multiple Beds (Thalia Family Suite)

Superior Suite, Multiple Beds (Thalia Family Suite) | Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, Multiple Beds (Thalia Family Suite)

9.0 out of 10
Wonderful
(2 reviews)
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite)

Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite) | Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, Multiple Beds (Melpomene Two Bedroom Suite)

  • 91 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite)

Premium bedding, minibar, in-room safe, individually decorated

Superior Suite, 2 Double Beds (Polyhymnia Two Room Suite)

8.0 out of 10
Very good
(1 review)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Located in Lower Garden District neighbourhood, The Pontchartrain Hotel is connected to a railway/underground station. Magazine Street and Jackson Square are notable landmarks and Audubon Zoo is a popular local attraction. Looking to enjoy an event or a match? See what's going on at Caesars Superdome or Smoothie King Center. Visit our New Orleans travel guide
Map
2031 St. Charles Avenue, New Orleans, LA, 70130

What's nearby

  • Antique hitching posts on Magazine Street in Uptown New Orleans, Louisiana
    Magazine Street
    8 min walk - 0.7 km
  • National World War II Museum
    National World War II Museum
    16 min walk - 1.4 km
  • NewOrleans_ErnestNMorialConventionCenter_6034967_05
    Ernest N. Morial Convention Center
    2 min drive - 1.4 km
  • Caesars Superdome in New Orleans
    Caesars Superdome
    2 min drive - 1.9 km
  • Sunny day at New Orleans, LA downtown. View from Mississippi
    Port of New Orleans
    3 min drive - 1.8 km

Getting around

  • St. Charles at Josephine Stop
    1 min walk
  • New Orleans Union Passenger Terminal
    20 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    20 min drive

Restaurants

  • Houston's Restaurant
    3 min walk
  • Hot Tin
    1 min walk
  • Lagniappe Bakehouse & Coffee
    8 min walk
  • HiVolt Coffee
    9 min walk
  • Lula Restaurant Distillery
    7 min walk

About this property

The Pontchartrain Hotel

  • Upscale hotel near Magazine Street
  • Located close to National World War II Museum and Smoothie King Center, The Pontchartrain Hotel provides a coffee shop/cafe, dry cleaning/laundry services and 2 bars. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and American cuisine. Stay connected with free in-room WiFi.
  • You'll also find perks such as:
    • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and luggage storage
    • A 24-hour front desk, ATM/banking services and smoke-free property
    • A lift, laundry services and a porter/bellboy
    • Guest reviews say great things about the dining options, helpful staff and location
  • Room features
  • All 106 individually furnished rooms include comforts, such as premium bedding and laptop-friendly workspaces, in addition to perks, such as air conditioning and bathrobes. Guest reviews highly rate the overall comfort rooms at the property.
  • More amenities include:
    • Bathrooms with showers and free toiletries
    • Wardrobes/cupboards, coffee/tea makers and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 55.69 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 20 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bayou Bar
  • Hot Tin
  • Jack Rose
  • Silver Whistle Cafe

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (97 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Built in 1927
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay
  • Resort fee: USD 23.35 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Nearby fitness centre access
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 per person
  • Valet parking fee: USD 55.69 per day (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Pontchartrain Hotel pet-friendly?

Yes, this hotel allows dogs (limit 2 total). There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at The Pontchartrain Hotel?

As of 16 Jun 2026, prices found for a 1-night stay for 2 adults at The Pontchartrain Hotel on 8 Jul 2026 start from ฿3,071, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Pontchartrain Hotel?

Valet parking is available for USD 55.69 per day.

What time is check-in at The Pontchartrain Hotel?

Check-in start time: 4:00 PM; check-in end time: anytime.

What time is check-out at The Pontchartrain Hotel?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is The Pontchartrain Hotel located?

Located in Lower Garden District, this hotel is within 1 mi (2 km) of Magazine Street and National World War II Museum. Ernest N. Morial Convention Center and Port of New Orleans are also within 2 mi (3 km). St. Charles at Josephine Stop and St. Charles at St. Andrew Stop are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Pontchartrain Hotel Reviews

8.8

Excellent

8.8

Cleanliness

8.2

Amenities

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 635 out of 1016 reviews
Rating 8 - Good. 201 out of 1016 reviews
Rating 6 - Okay. 91 out of 1016 reviews
Rating 4 - Poor. 47 out of 1016 reviews
Rating 2 - Terrible. 42 out of 1016 reviews

Reviews

Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodations were perfect
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Stephen M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I guess I could have stayed at the Virgin Hotel Nee Orleans. Or at other snazzy places. But staying at the Pontchartrain and its storied past, I felt I was connecting with New Orleans and its history in a deeper way. I especially liked the Silver Whistle cafe, the Bayou Bar and its excellent jazz offerings, the views from the Tin Roof (named after Tennessee Williams’ “Cat on a Hot Tin Roof,” of course), and the Jack Rose restaurant. I highly recommend!
Stayed 7 nights in May 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay immensely! Staff were awesome, music in the bar was mind blowing, rooftop bar was fun - but we were shocked by the amount of "TAX" that were added on to our stay - Amenity Fee, State Tax, Convention and Tourism Tax, City Tax, and a Parking Tax on top of the Valet service. It won't deter us from recommending the place, or returning - it was just an unexpected surprise.
Stayed 1 night in May 2026
Verified

8/10 Good

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Challis

Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed this place! Staff did a great job, room was clean, bar & restaurant staff were amazing!
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: Spacious rooms, with large beds and considerable storage area for clothes, especially compared to typical newer hotels. Breakfast available for a modest fee. Hotel has two bars--one on main floor that offers live music and food; The other on top floor that offers food, drinks, and panoramic city views. Hotel is close to WWII Museum and other attractions. Trolley stop just outside hotel entrance. Negative: Room key made of heavy metal. Heavy to carry around unless you leave it at front desk when going out.
Stayed 4 nights in May 2026
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quintessential new orleans hotel - awesome rooftop bar and location with a street car right out front, things get *very* crowded on the weekends. rooms were spacious but definitely felt….not 100% fresh.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, amenities
Clean rooms, nice staff, great bars in the hotel.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and spacious! The staff was extremely courteous and helpful. Excellent neighborhood with shopping and restaurants. The tin roof and bayou bars were top notch
Tin Roof bar
Tin Roof
Tin toof
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at the hotel while visiting Tulane University. The easy access to the trolly provided great transportation without using Ubers. Super friendly staff and gorgeous well appointed rooms. We also loved the cafe and bar on the first floor and the rooftop bar and view was the cherry on top!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Elaine

Liked: Cleanliness, staff & service, amenities
Staff was great. Good food selections in lounge
Stayed 1 night in Feb 2026
Verified

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Lots of character in this place. Staff was VERY courteous.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
Stylish hotel with nice comfortable rooms and a nice breakfast spot.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Tyler

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Charming room and great location in Garden District.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Primrose

Liked: Cleanliness, staff & service, amenities
Great situation, smaller room than expected, excellent food & fantastic rooftop bar
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sheila

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed the hotel very much. It is in a great location, very easy to get around on the street car line. The room was spacious, and the staff was very helpful and super nice. The jazz bar was great, and the coffee spot was delicious.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Cara

Liked: Cleanliness, amenities, property conditions & facilities
Great staff!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel and wonderful friendly staff
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Darrin

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and very clean. The staff were not only helpful but incredibly nice and very personable! The views you can experience from the rooftop bar (Hot Tin) were incredible, the live music in the downstairs bar (Bayou Bar) was wonderful and the coffee and breakfast from the Silver Whistle Cafe was phenomenal!!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the atmosphere, staff, amenities. We’ve stayed at Marriott’s, Hyatt’s, etc. All the same feel. This is a fun, unique, artistic piece of property. And the staff is fun, professional and very welcoming. I don’t care about a gym or pool. Great restaurant and bar facilities, too. Our room had a great view, was large, funky. Clean.
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, property conditions & facilities
Loved it all. The staff, Cedrion was amazing and made our stay comfortable and nice we wanted to brag on her and the front desk!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jill

Liked: Cleanliness, property conditions & facilities
Everyone was so polite. Great food and good service and location.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Miranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall really great stay. Comfortable beds, clean rooms and a great view of the city! Loved the direct access to the trolley just outside the hotel and also the breakfast at Silver Whistle downstairs was phenomenal - loved The Avenue truffle egg jar. Never made it upstairs to the rooftop because kids aren’t allowed up there but heard it’s really beautiful. One thing that would have been helpful would be larger shampoo/comdutioner/body wash bottles in the room, not really enough to accommodate four people.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful historic hotel with great restaurants, perfect location in the Garden District with very easy access to cable cars. Always my favorite place to stay in NOLA!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Leah

The room was clean
Stayed 3 nights in Jan 2026