We always love this hotel bc it’s connected to Ochsner’s where we have appointments. It’s always clean, relaxing, and so convenient to appointments and we can go back to rest in between appointments, close to PJ’s coffee shop, Smoothie King, the cafeteria, gift shop, and pharmacy. The only negative is I’m sensitive to scents and it’s strong near the front desk so I stay away from there except for checking in. I just wish that so many hotels didn’t use those perfumed things bc it tough for people with asthma or other things and the will cough and feel bad a few hours after and take extra puffs on inhalers after and take allergy meds just bc of the loud smells that aren’t needed. It’s a great place even without that!
The lady working the check in desk could use some training, she didn’t give us very good directions and she wrote the incorrect room number (ours) on someone else’s card sleeve because they were trying to get in our room and they showed us the key sleeve and it had our room number on it!!
They went back to the desk and come to find out that they were in the room next door?
We stay here whenever my husband has to have a procedure done at Oschner because it's really convenient. It's a nice hotel. The room is nice and clean. The hot water never worked in our room though. We stayed there for 3 nights and it worked briefly for about 30 minutes. The staff were all really nice and immediately tried to fix it.
The staff was extremely friendly, and the rooms were spacious and clean. Loved the convenience of a coffee shop in the hotel. Definitely would stay again!
I love it. My family love it too. There was free parking. The hotel was connected to the hospital. We really enjoyed ourselves. We will be staying again.
The room was very nice other than the a/c didn't work properly. We were very uncomfortable for hours before our check out. The hotel was very beautiful & interesting to see. I only had to walk a short distance to my doctor's appointment at Oschner Cancer Center.