"We had a very enjoyable stay overall and would definitely consider returning. The hotel has a lot going for it, especially the beautiful beachfront location, gorgeous views, convenient access to food and shopping, and the friendly staff. We genuinely loved several things about our stay, and with a little more attention to cleanliness and upkeep, I think the experience could be elevated considerably.
Great customer service! We appreciated the friendliness and patience of the staff we interacted with. Having valet service made coming and going much easier, especially when we were carrying things or returning to the hotel after being out for the day. The room was clean, with ample space and a comfortable bed; the rooftop bar was a nice place to spend time, especially because of the atmosphere and views; the cornhole board and the pool were also enjoyable. We loved being able to rent bikes, which was a fun and convenient way to explore the surrounding area.
Suggestions for improvement: frequent balcony cleaning or power washing (railings, corners, ceilings, and areas where spiders and webs tend to accumulate); paint touch-ups where outdoor areas are showing wear; frequent dusting, sweeping, and inspection of stairways-particularly in high-traffic areas; and addressing the musty smell in the stairways.
I hope these suggestions are taken in positive spirits because the hotel has a beautiful setting and many wonderful qualities that are worth preserving and building upon :)"