Check-in not impressing.
They had a paper copy of my booking, but didn't know that I had already paid for the stay.
Breakfast was not very exiting. Most bowls were almost empty, and it was random which guests was asked they wanted omelet/eggs/beans. I wasn't asked at all.
The room had no window. Aircon was good, but I had sweaty motorcycle clothes in the room, so not good enough to clean/dry the air.
No hangers makes the closet useless.
They didn't see, that my booking was for 3 nights, so room wasn't cleaned after first night.
Friendly staff helped quickly when asked.
เข้าพัก 3 คืน, กุมภาพันธ์ 2019
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Riikka
2 ก.พ. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Negombo Royal Castle
Basic hotel near beach. Staff didn't speak very good english,but they were very helpful. Breakfast was ok. Roof pool was good too. They organised airport transfer what was nice after long flight.
Mysigt ställe, dock lite små rum. Jättetrevlig personal, hjälpe oss med allt vi frågade om. Bra läge nära strand och restauranger. God frukost! Fin pool på taket