"Fantastic place, great customer service with the staff but especially David who went above expectations. Friendly, helpful and nothing was too much trouble for him. He is an asset to your team. Well done David. "
"Amazing place! The ladies in reception of the hotel where we picked up the keys were so lovely. The apartment was stunning and over 2 floors, beautiful big bay window over looking the sea and the beds were very comfortable. It was extremely clean and tidy. Also loved the spa. Thanks for a great stay! "
"D12 treetops at Clarach bay is a lovely setting. Family friendly and lovely staff. We had hot water and good recycling facilities. The site was perfect. However, some of our bedcovers had chocolate on them!!! We found spares to use instead. The green headboard on the main bedroom had a strong smell of unwashed hair ( it seriously needs to be replaced). We had no WiFi and on enquiring we were informed the previous guests had used it up? There were plenty cleaning materials and cooking facility...
"Having the waterfall just outside the hotel was beautiful! You cant see it, but you can hear it and its amazing.
The only thing that let down this hotel was the hot water. They had been having problems with the water for a few days, and we werent told on arrival. So after being on the road all day we didnt get to have a hot shower. This was an ongoing problem the time we were there."
