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"We just wrapped up a fabulous stay at the Hyatt Regency Hill Country Resort & Villas in San Antonio after spending the previous week at the JW Marriott Hill Country Resort & Spa nearby. The difference was night and day. From the moment we arrived at the Hyatt, the staff greeted us with genuine warmth and helpfulness that continued throughout our entire stay. The customer service here is outstanding—friendly, attentive, and proactive in a way that made us feel truly welcome and cared for. It was such a refreshing change after our disappointing experience at the JW, where the friendliness and overall service fell far short of what we expected. The resort itself is beautiful, with a relaxed Hill Country vibe, spacious and comfortable rooms, and fantastic amenities. We loved the pools, lazy river, and the peaceful grounds—everything felt well-maintained and inviting. Whether you're here for relaxation or family fun, this place delivers. We left much happier than when we arrived, and we’d happily return (and recommend the Hyatt over the other option in the area). Thank you to the entire team for turning our trip around!"

"Very beautiful property clean and well taken care of."

"Bed and shower very good. Property old and worn. Breakfast carbs only. "

"We’ve stayed at this La Quinta before while visiting our daughter at Lackland AFB. Great staff, great rooms and great breakfast. Will definitely stay again if we visit San Antonio!"

"Nothing bad to say everything was great! "

"Close to base, need some TLC on property."

"Their breakfast was not very good. They had people outside working making noise until late at night. The air conditioning was very loud."

"Floors stick,slippey and grimy. Mentioned it right away for a new room but one wasn't available. Staff Would not send a housekeeper to mop. No discount given when asked. I used 2 towels to clean it myself, shown in pictures attached"

"The room is clean and have good smells, they just need to update the furniture that look old and with wood chips. "