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Embassy Suites by Hilton Franklin Cool Springs

3.5 star property
Travelers start their day with a generous buffet breakfast before catching up on work or relaxing beside the welcoming indoor pool at this Nashville hotel

Choose dates to view prices

Located in the business district, Embassy Suites by Hilton Nashville South Cool Springs offers practicality and comfort. Guests enjoy daily breakfast buffets, evening manager's receptions, an indoor pool, and an on-site cafe. Laundry services and luggage storage add convenience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Air-conditioning
The current price is ฿4,813
฿5,715 total
includes taxes & fees
16 Aug - 17 Aug

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for 2 ROOM SUITE-2 DOUBLE BEDS-NONSMOKING

A hotel room with two beds, a desk with a television, a lamp, and a chair.

2 ROOM SUITE-2 DOUBLE BEDS-NONSMOKING

  • Sleeps 4
  • 2 Double Beds

Room

  • Sleeps 4

View all photos for 1 KING PREMIUM CORNER

1 bedroom, premium bedding, in-room safe, desk

1 KING PREMIUM CORNER

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Bathtub)

A hotel room with a bed, a nightstand, a TV, a wooden TV stand, and a door leading to another room.

Suite, 1 King Bed, Non Smoking (Bathtub)

9.2 out of 10
Wonderful
(32 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

A hotel room with a sofa, armchair, TV, lamp, and a small table.

Family Suite

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed Corner

A hotel room with a large bed, a desk, a chair, a TV, and a mirror.

Suite, 1 King Bed Corner

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

A modern hotel room with a kitchen area, dining table, and chairs.

Presidential Suite, 1 King Bed

  • 139 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower, Non Smoking

A hotel room with a bed, a nightstand, a TV, a wooden TV stand, and a door leading to another room.

Suite, 1 King Bed, Roll-in Shower, Non Smoking

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

A hotel room with a bed, a nightstand, a TV, a wooden TV stand, and a door leading to another room.

Suite, 1 King Bed

9.0 out of 10
Wonderful
(90 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hearing Accessible, Non Smoking

A hotel room with a bed, a nightstand, a TV, a wooden TV stand, and a door leading to another room.

Suite, 1 King Bed, Hearing Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a bathroom visible through an open door.

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Corner

A modern shower area with a handheld showerhead, a handheld shower attachment, a grab bar, a bench, and a towel rack.

Suite, 2 Queen Beds, Corner

  • Sleeps 6
  • 2 Queen Beds

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  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
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฿2,912 total
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5 Aug - 6 Aug
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About the area

Located in Franklin, Embassy Suites by Hilton Franklin Cool Springs is in the business district. CoolSprings Galleria and Mall at Green Hills are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Nashville Zoo. Ready for a night out? Consider Brentwood Baptist Church and Franklin Square. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Visit our Franklin travel guide
Map
820 Crescent Centre Dr, Franklin, TN, 37067

What's nearby

  • A building with a sign that reads "Cool Springs Gallery".
    CoolSprings Galleria
    1 min drive - 1.4 km
  • A brightly lit street with neon signs, including 'Sunday', 'Budweiser', and 'The Roof'.
    Broadway
    18 min drive - 32.4 km
  • A modern building with a curved roof and a tall tower.
    Bridgestone Arena
    18 min drive - 32.4 km
  • A large stadium under construction with red scaffolding and a blue roof.
    Nissan Stadium
    19 min drive - 33.7 km
  • Aspen Grove Park
    1 min drive - 1.4 km

Getting around

  • Nashville Riverfront Station
    18 min drive
  • Nashville International Airport (BNA)
    23 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • Panera Bread
    3 min drive
  • Starbucks
    3 min drive
  • Whataburger
    3 min drive
  • Waffle House
    3 min drive

About this property

Embassy Suites by Hilton Franklin Cool Springs

  • Hotel remodelled in 2026 and located near CoolSprings Galleria
  • Take advantage of a free breakfast buffet, a corner/local shop and a free daily manager's reception at Embassy Suites by Hilton Franklin Cool Springs. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as a coffee shop/cafe and dry cleaning/laundry services.
  • Additional perks include:
    • An indoor pool, along with sunloungers
    • Self-parking (surcharge), an electric car charging station and express check-out
    • Express check-in, free newspapers and luggage storage
    • A front desk safe, a lift and a ballroom
    • Guest reviews give top marks for the breakfast and helpful staff
  • Room features
  • All 250 rooms have comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding and free cots/infant beds
    • Bathrooms with designer toiletries and baths or showers
    • 37-inch HDTVs with premium channels
    • Separate sitting areas, recycling and fridges

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Secured parking on site (USD 14 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • Stereo
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (16,000 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Renovated entire property - May 2026
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Secured self-parking fee: USD 14 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Embassy Suites by Hilton Franklin Cool Springs have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Embassy Suites by Hilton Franklin Cool Springs?

As of 31 Jul 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Franklin Cool Springs on 16 Aug 2026 start from ฿4,813, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton Franklin Cool Springs pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Franklin Cool Springs?

Self-parking is available for USD 14 per day.

What time is check-in at Embassy Suites by Hilton Franklin Cool Springs?

Check-in begins at 4 PM.

What time is check-out at Embassy Suites by Hilton Franklin Cool Springs?

Checkout is at 11 AM. Late checkout is available for USD 75 (subject to availability).

Where is Embassy Suites by Hilton Franklin Cool Springs located?

Situated in the business district, this hotel is within 3 miles (5 km) of Aspen Grove Park, CoolSprings Galleria and Saint Thomas Medical Partners. Iasis Health Care is 2.8 mi (4.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Embassy Suites by Hilton Franklin Cool Springs Reviews

8.2

Very good

8.2

Cleanliness

8.4

Amenities

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 535 out of 1001 reviews
Rating 8 - Good. 195 out of 1001 reviews
Rating 6 - Okay. 118 out of 1001 reviews
Rating 4 - Poor. 81 out of 1001 reviews
Rating 2 - Terrible. 72 out of 1001 reviews

Reviews

Verified

10/10 Excellent

Rosanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this place!! We really enjoyed our stay, the atmosphere very clean rooms and amazing breakfast selection
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay Staff was helpful
Stayed 2 nights in Jul 2026
Verified

10/10 Excellent

Shareen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, great staff
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, helpful staff
Stayed 3 nights in Jul 2026
Verified

10/10 Excellent

Tori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Friendly staff. Enjoyed the complimentary drinks at the bar. Breakfast options plenty and tasty
Stayed 1 night in Jul 2026
Verified

10/10 Excellent

LaPrecious

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was wonderful and all the employees were friendly and helpful.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sonja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place to stay and conveniently located!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Shuntanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and newly renovated the staff was very attentive and accommodating. Jose and Justin were very friendly and offered great conversation. I will definitely book again when I'm back in the area
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, staff check on us several times
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Azra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Staff very kind and Professional .
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What here just for a quick weekend getaway. It was excellent I will stay here again in the future. Thanks for the great service!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was there for golf event 4 days, place was under little construction in lobby area but that didn't take away from anything! staff was great all-round, place was clean, food was amazing will stat again!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
Was under construction at the tome of my stay BUT the staff was super friendly
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kenny

Liked: Staff & service
Nice staff, clean room, great breakfast.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Ginger G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities
Great hotel the room was clean the staff were super friendly and helpful love the breakfast the omelettes are fantastic
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Landrell

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great outside of the renovations which was just part of it! But even with renovations they provided top tier service!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel- updated and a lot of room for my family of 4. We loved the reception and complimentary breakfast. They were doing construction and pool was closed but it did not bother us! Would definitely come back!! Even let us check out a little late!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
We did not know the hotel was undergoing rennovation, The main floor was a construction zone pushing hte managers special and breakfast eating area into a much smaller area. The staff was great.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

denny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
bed is super comfy, room spacious and clean, gym has nice equipment. I don't like tub showers, so that is on me
Stayed 1 night in Mar 2026
Verified

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and bed very comfortable. Staff did an excellent job providing accommodation s around construction.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Janine R Lid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast area and quiet room.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Room was great, clean good space. Staff was eager to help and was very courteous. Breakfast was above the normal hotel breakfast. Omelette station and the other food was not microwaved 5 minutes before being served. The hotel was undergoing renovations so a lot construction and unable to use some of the amenities, but I would be willing to stay here again for sure
Stayed 4 nights in Feb 2026