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Embassy Suites by Hilton Franklin Cool Springs

3.5 star property
Travelers start their day with a generous buffet breakfast before catching up on work or relaxing beside the welcoming indoor pool at this Nashville hotel

Choose dates to view prices

Located in the business district, Embassy Suites by Hilton Nashville South Cool Springs offers practicality and comfort. Guests enjoy daily breakfast buffets, evening manager's receptions, an indoor pool, and an on-site cafe. Laundry services and luggage storage add convenience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
The current price is ฿4,302
฿5,109 total
includes taxes & fees
6 Sept - 7 Sept

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for 2 ROOM SUITE-2 DOUBLE BEDS-NONSMOKING

A hotel room with two beds, a desk with a television, a lamp, and a chair.

2 ROOM SUITE-2 DOUBLE BEDS-NONSMOKING

  • Sleeps 4
  • 2 Double Beds

View all photos for 1 KING PREMIUM CORNER

1 bedroom, premium bedding, in-room safe, desk

1 KING PREMIUM CORNER

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Bathtub)

A hotel room with a bed, a nightstand, a TV, a wooden TV stand, and a door leading to another room.

Suite, 1 King Bed, Non Smoking (Bathtub)

9.2 out of 10
Wonderful
(32 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite

A hotel room with a sofa, armchair, TV, lamp, and a small table.

Family Suite

  • 47 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed Corner

A hotel room with a large bed, a desk, a chair, a TV, and a mirror.

Suite, 1 King Bed Corner

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

A modern hotel room with a kitchen area, dining table, and chairs.

Presidential Suite, 1 King Bed

  • 139 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower, Non Smoking

A hotel room with a bed, a nightstand, a TV, a wooden TV stand, and a door leading to another room.

Suite, 1 King Bed, Roll-in Shower, Non Smoking

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

A hotel room with a bed, a nightstand, a TV, a wooden TV stand, and a door leading to another room.

Suite, 1 King Bed

9.0 out of 10
Wonderful
(90 reviews)
  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Hearing Accessible, Non Smoking

A hotel room with a bed, a nightstand, a TV, a wooden TV stand, and a door leading to another room.

Suite, 1 King Bed, Hearing Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

A hotel room with a large bed, a TV, a desk with a chair, and a nightstand with a lamp.

Premium Suite, 1 King Bed, Non Smoking, Corner

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a bathroom visible through an open door.

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Corner

A modern shower area with a handheld showerhead, a handheld shower attachment, a grab bar, a bench, and a towel rack.

Suite, 2 Queen Beds, Corner

  • Sleeps 6
  • 2 Queen Beds

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includes taxes & fees
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About the area

Located in Franklin, Embassy Suites by Hilton Franklin Cool Springs is in the business district. Travellers who have shopping on the agenda can visit CoolSprings Galleria and Mall at Green Hills. Ready for a night out? Consider Brentwood Baptist Church and Franklin Square. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with hiking/biking trails. Visit our Franklin travel guide
Map
820 Crescent Centre Dr, Franklin, TN, 37067

What's nearby

  • A building with a sign that reads "Cool Springs Gallery".
    CoolSprings Galleria
    1 min drive - 1.4 km
  • A brightly lit street with neon signs, including 'Sunday', 'Budweiser', and 'The Roof'.
    Broadway
    18 min drive - 32.4 km
  • A modern building with a curved roof and a tall tower.
    Bridgestone Arena
    18 min drive - 32.4 km
  • A large stadium under construction with red scaffolding and a blue roof.
    Nissan Stadium
    19 min drive - 33.7 km
  • Aspen Grove Park
    1 min drive - 1.4 km

Getting around

  • Nashville Riverfront Station
    18 min drive
  • Nashville International Airport (BNA)
    23 min drive

Restaurants

  • Chick-fil-A
    3 min drive
  • McDonald's
    3 min drive
  • Panera Bread
    3 min drive
  • Whataburger
    3 min drive
  • Starbucks
    3 min drive

About this property

Embassy Suites by Hilton Franklin Cool Springs

  • Hotel remodelled in 2026 and located near CoolSprings Galleria
  • Take advantage of a free breakfast buffet, a corner/local shop and a free daily manager's reception at Embassy Suites by Hilton Franklin Cool Springs. Stay connected with in-room WiFi (surcharge), and guests can find other amenities, such as a coffee shop/cafe and dry cleaning/laundry services.
  • Additional perks include:
    • An indoor pool, along with sunloungers
    • Self-parking (surcharge), an electric car charging station and express check-out
    • Express check-in, a ballroom and luggage storage
    • A 24-hour front desk, free newspapers and a computer station
    • Guest reviews give top marks for the breakfast and helpful staff
  • Room features
  • All 250 rooms have comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and separate sitting areas. Guest reviews speak positively of the cleanliness, overall comfort rooms at the property.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding and free cots/infant beds
    • Bathrooms with designer toiletries and baths or showers
    • 37-inch HDTVs with premium channels
    • Separate sitting areas, recycling and fridges

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฿5,289 total
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: Free wired internet

Parking and transport

  • Electric car charging station on site
  • Secured parking on site (USD 14 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • Stereo
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (16,000 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Renovated entire property - May 2026
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Living room
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 9.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Secured self-parking fee: USD 14 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
Guests under 18 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Embassy Suites by Hilton Franklin Cool Springs have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Embassy Suites by Hilton Franklin Cool Springs?

As of 12 Aug 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Franklin Cool Springs on 6 Sep 2026 start from ฿4,302, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton Franklin Cool Springs pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Franklin Cool Springs?

Self-parking is available for USD 14 per day.

What time is check-in at Embassy Suites by Hilton Franklin Cool Springs?

Check-in begins at 4 PM.

What time is check-out at Embassy Suites by Hilton Franklin Cool Springs?

Checkout is at 11 AM. Late checkout is available for USD 75 (subject to availability).

Where is Embassy Suites by Hilton Franklin Cool Springs located?

Situated in the business district, this hotel is within 3 miles (5 km) of Aspen Grove Park, CoolSprings Galleria and Saint Thomas Medical Partners. Iasis Health Care is 2.8 mi (4.5 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Embassy Suites by Hilton Franklin Cool Springs Reviews

8.2

Very good

8.2

Cleanliness

8.4

Amenities

8.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 448 out of 841 reviews
Rating 8 - Good. 164 out of 841 reviews
Rating 6 - Okay. 98 out of 841 reviews
Rating 4 - Poor. 74 out of 841 reviews
Rating 2 - Terrible. 57 out of 841 reviews

Reviews

Verified review

10/10 Excellent

Shareen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, great staff
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, helpful staff
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Janine R Lid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast area and quiet room.
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Bradley

Liked: Cleanliness, amenities
Great location and very accessible from I-65.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always great, the breakfast was wonderful. The rooms are amazing.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great and our family enjoyed the overnight stay.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Rhonda

Liked: Cleanliness, amenities, property conditions & facilities
My grandkids had a blast in the pool and loved the breakfast bar
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient and family friendly. My family loved the breakfast.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff and bar staff wete so nice and friendly, made us feel at home.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Kim

Liked: Amenities
The staff is very friendly and the rooms are clean.
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
A little dated but great location!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very big , hotel very clean and staff was great
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

billy joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a plus and staff was very helpful
Verified review

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. Breakfast buffet was great!!!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Patricia

Liked: Staff & service, property conditions & facilities
Erin W. was very helpful at check-in and the bartenders are great!
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Luis F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and well take care ,breakfast was great
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Leroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, near the Interstate but feels very safe. The staff was wonderful and the rooms very comfortable. The breakfast is amazing.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean rooms and awesome breakfast. $10 park,when there was ample parking all around was weird but great hotel
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

LaCoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay overall was great! Son loved the restaurant ☺️
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location friendly staff. All around excellence!
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel needs some updating but staff was great and accommodating. Had a nice stay
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The evening reception and the morning breakfast is AMAZING!
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience for family of 5
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and amiable. The breakfast was great specially the option of custom made omelets! Dario and Carmen were very nice and attentive.
Stayed 5 nights in May 2025
Verified review

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very quiet and comfortable.
Stayed 1 night in Dec 2024