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Reviews of Deerfield Inn & Suites

2 out of 5
Deerfield Inn & Suites
1407 Highway 96 North, Fairview, TN

Reviews

6.6
Rating 10 - Excellent. 73 out of 381 reviews" "
Rating 8 - Good. 102 out of 381 reviews" "
Rating 6 - Okay. 89 out of 381 reviews" "
Rating 4 - Poor. 64 out of 381 reviews" "
Rating 2 - Terrible. 53 out of 381 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Basically what I expected for the price. Excellent location for us. We were visiting family and needed a clean, affordable place to sleep. An initial glitch when the room was not clean on our arrival, but the staff was prompt in responding and bringing to an acceptable state.
Stayed 4 nights in May 2024

4/10 Poor

Elizabeth

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It's great for the price but wasn't happy with finding blood and dirt on my bedcover, plus dirt all around the bed walls. Had great hot water.
Stayed 1 night in May 2024

10/10 Excellent

Mary

Business traveller
Disliked: Property conditions & facilities
Towels were not clean and bathroom had used soap in the shower. Hair on the toilet
Stayed 1 night in Apr 2024

2/10 Terrible

Jacayla

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give this less than one star if there were an option. Sheets and towels were stained hair on bathroom floor dust everywhere. Thankfully we had brought our own blanket and slept on top of the bedding. This place was discusseding and if it hadn't been so late I would have gotten another place.
Stayed 1 night in Apr 2024

10/10 Excellent

Rilo

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 1 night in Mar 2024

6/10 Okay

Madeline

Travelled with group
Liked: Staff & service
Disliked: Amenities
Cell service is limited but they do give you WiFi. Decent place nothing fancy but not dirty or uncomfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Shila

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Smooth check in and a clean spacious room
Stayed 1 night in Mar 2024

2/10 Terrible

Chris

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nastiest hotels I’ve ever stayed at. The bedsheets and blankets had fur, someone elses’s hair, footprints, holes, and cigarette burns on them. Nothing looked like it’d been cleaned; there were stains on the microwave, dirt and crumbs on the refrigerator, soap clumps on the tub, and one of the light fixtures was smashed. The only redemption for this place is that they didn’t have bedbugs, and the front desk gave us replacement sheets and blankets when we asked. Horrible place, do not book here.
Stayed 1 night in Feb 2024

8/10 Good

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the interstate, clean and convenient.
Stayed 1 night in Feb 2024

2/10 Terrible

Norma

Travelled with family
Disliked: Staff & service, property conditions & facilities
My room was not clean. The sheets looked like they were not changed to clean ones. The filter in the coffer maker was dirty with an old used filter still in it. The mirror had toothpaste on it. The night stand by the bed had dirty trash behind it, looked like it had never been vacuumed there. When I returned to the room late, the room had not been cleaned. It was late and I was so tired and disgusted that I did not contact them to come and clean it, which I should not have had to. I slept on top of the covers with my own blanket for the 2 nights I was there. I would never recommend this motel to anyone.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

2/10 Terrible

Seth

Business traveller, Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bedding with stains and private part hair
Changed rooms a lot bedding was not washed, then next room no bedding on bed, then next room tv didn’t work then final room bedding still wasn’t washed I gave up bc I was tired ran to Walmart bought sheets. Front desk lady tried to help, but said cleaning guilt didn’t show up that day. Towels had blood stains as well as sheets
Stayed 2 nights in Jan 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Elizabeth R

Stayed 1 night in Jan 2024

2/10 Terrible

Niki

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty sheets and covers make up
How to start, here we go we were tired of driving and decided to take a break and this hotel was available closest to us. So i guess you get what you pay for. When i went to the desk to let them know about the nasry bedding, there was no apology, just a very rude, here is your new room key. Basically, dont bother me again.
Stayed 1 night in Dec 2023

10/10 Excellent

Baldemar

Stayed 1 night in Dec 2023

2/10 Terrible

Mary

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in Dec 2023

8/10 Good

Chriss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was right off the interstate
Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very easy to get on and off interest
Stayed 1 night in Nov 2023

10/10 Excellent

Mary

Stayed 1 night in Nov 2023

8/10 Good

Alexa

Travelled with partner
Liked: Property conditions & facilities
The property was nice and safe feeling . When arrived we had stains on our pillow cases but the lady at the front desk helped us out immediately with that . Head board and side drawers were not wiped down well. And when I went to get breakfast they had cereal but must not of cleaned it out before adding the honey nut because a raisin and pieces of other Cereals also came out . They had an empty box of orange juice in the mini fridge for the 3 days I tried getting breakfast . Not really a continental breakfast. They did the bare minimum in that description . No hot food like waffles or anything like that and the coffee tasted like bad water . Overall the stay was nice .
Stayed 7 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was simple but clean and met my needs for my stay!
Stayed 2 nights in Nov 2023

6/10 Okay

Wendy

Stayed 3 nights in Jul 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was run down. Dirty bedding. Towels all had stains. Dead bugs on floor and live spiders on bed. This was the worst place ever I've stayed. Will never stay at a Deerfield Inn again.
Stayed 1 night in Sep 2023

4/10 Poor

Jade

Disliked: Staff & service
Stayed 7 nights in Aug 2023

10/10 Excellent

JOSEPH, Brooklyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great job and great work

10/10 Excellent

Kenneth

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad Trip
There was no bar lock on the door in the room, there was no breakfast, only cereal, the walls were dirty, the bed sheets were dirty, the towels in the bathroom were dirty, the room was missing 3 lightbulbs
Stayed 2 nights in Jul 2023

8/10 Good

R. Shayne

Stayed 1 night in Jul 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

Karen

Disliked: Cleanliness, property conditions & facilities, room comfort
Floor was so dirty you had to wear shoes in the room or feet turned black. Poop stains in toilet and on back of bathroom door. Dropped ring behind night stand and it looked like no one had cleaned behind it for a year. Breakfast was not worth a nickle. Will never book here again.
Stayed 3 nights in May 2023

8/10 Good

Prakash Rao

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel room is good and I liked it.
Stayed 1 night in Jun 2023

8/10 Good

Crystal

Travelled with family
Liked: Cleanliness, staff & service
It was a good place to stay for one night. The room was clean and the beds were comfortable. Breakfast was no frills.
Stayed 1 night in Jun 2023

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2023

2/10 Terrible

Samuel

Stayed 1 night in Jun 2023

8/10 Good

April

Liked: Cleanliness, staff & service
you get what you pay for. No major issues with the room... other than it being outdated and faint smell of smoke. staff was nice, parking is easy, lots of great hikes in the area!
Stayed 1 night in May 2023

6/10 Okay

William John McLaughlin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Older property was updated needs to be done again. Lining needs to be replaced very worn.
Stayed 2 nights in May 2023

10/10 Excellent

jay

Travelled with partner
Liked: Staff & service, property conditions & facilities
Comvenient
Stayed 1 night in May 2023

6/10 Okay

Shelia

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed here for cheer competition everything where we usually stay was booked due to everything going on this weekend we had to stay here…. Had 3 of my granddaughters with me and my daughter we could not even take our shoes off till we got in bed the floors were black!!! Nasty I have stayed all over and this is the worst place ever the safety lock on the door half was broken off …. Had to put stuff in front of the door
Stayed 1 night in May 2023

6/10 Okay

Jerry

Disliked: Property conditions & facilities
The motel is old and the rooms small.
Stayed 1 night in May 2023

4/10 Poor

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unsatisfactory room
The room needed many repairs. Someone apparently had kept a dig in restroom and it tore up the door and walls. Nightstands top was peeling off. The bed had big hard rolls in mattress. Drawers in dresser were non-functional. Very disappointed!
Stayed 4 nights in May 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great parking
Stayed 1 night in Mar 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place was dirty, filthy, the towels and washcloths were like using rags.
Stayed 1 night in Mar 2023

6/10 Okay

David

Disliked: Cleanliness, property conditions & facilities
TV remote didn’t work at all.
Stayed 2 nights in Mar 2023

6/10 Okay

Lea

Disliked: Amenities
Telephone and tv didn’t work
Stayed 1 night in Mar 2023

4/10 Poor

Andrea

Disliked: Cleanliness
Bathroom was not clean, we reserved a king size room and ended up with 2 full size beds.
Stayed 1 night in Feb 2023

2/10 Terrible

Candi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I suggest only staying here if you have to. My truck broke down so I had to

4/10 Poor

gerald

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to like. Rooms were old and outdated.
Stayed 1 night in Jan 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, close to the highway, food options within walking distance. Clean and helpful staff. I will stay again in the future.

10/10 Excellent

John

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I enjoyed the jet tub and close to stores
Stayed 1 night in Dec 2022