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"good location and great staff, but not very clean."

"We stayed at Rockwater Secret Cove Resort and unfortunately had a very disappointing experience from check-in onward. We reserved and paid for a queen suite with a jetted bathtub through Expedia, based on the photos and amenities listed online. However, when we arrived, the room we were initially provided was completely different from what we had booked. The room was not even numbered clearly, which added to the confusion, and at first we genuinely thought we had entered the wrong room. When...

"Nice quiet place on a lake. The only reason to not give 5 stars for everything is that breakfast is underwhelming."

"Stationnement disponible. Près du centre-ville. Ça ne vaut rien de plus"

"Nice view, staff are great"

"Clean hotel, comfortable, yet tacky"

"Their "Cottage" is really a 3 br, 1 bath house with washer and dryer and full kitchen (somewhat limited cooking utensils etc. but could make do) for staying many days that is reasonably updated with nice beds and decent furniture and parking right next to it. It is next to the rest of the Buccaneer Inn right on the main highway, so it is not secluded. Only the tiniest of peekaboo view of the harbor on the other side of the highway. So don't expect to be in a cottage in a forest or near a...

"Great location and nice partial view from our room. Nice breakfast and very friendly staff."

"The bed and bedding were exceptional. Best sleep"

"Best hotel in Nanaimo. It's second time for us to stayed here and both times had great time to stay."

"A simple place, nothing fancy. But the bed is comfy and the staff are kind"

"The hotel is old and the hallway has an awful smell that made it uncomfortable to breathe and we got headaches from it."

"There were available parking stalls. The room was not very clean. They must have just painted it during the day as it was full of paint fumes. There were no side tables for either bed. The bedding was questionable one top sheet looked like it was actually a tablecloth. Only 3 light bulbs worked and the bathroom door didnt close."

"Can not say enough good things about this property. Location was perfect, on the ocean. Qualicum Beach is a quiet, relaxing village. look forward to m y next visit."

"Everything was not cared for, bedsheets had stains, room was not clean."

"Clean room"

"Window has no screen and dirty. Air conditioning is making loud noise with fan running but does not cool the space. Bathroom sink does not drain well. Check-in took ~30 min. There is no common space or breakfast room. No one helped to check out. The laundry room which services the entire hotel is dirty. Noted homeless people staying under the exterior stair. Booked with Expedia which rates 8.2. Honestly don’t know how it gets rated with this high rating. Very disappointed and Certainly not...

"Great staff and excellent spa. Restaurant was good room was clean and had all the necessities although it was rather dated. I will be back!"

"The bfast book was fabulous made to order what I wanted, hot tea in lobby all night. First night no parking I parked on the road and homeless loitering around I didn’t like that. Otherwise walking distance to downtown streets full of cafes and Indian restaurants galore. Nicer than most Quality inns"