Het hotel is zeer donker , dat vonden wij persoonlijk iets minder. Het ontbijt is super gevarieerd en lekker vers . Vriendelijk personeel .Upgraden van de kamer ging vlot . Onsen kwam van pas na een Nakasendo hike .
This is a welcoming and relaxing hotel with friendly staff. Breakfast has options to suit Western and Japanese tastes. Our room was spacious and clean. However, the room only had quite a small window, the sofa bed covering was well-worn and we didn’t love the carpeting in the room. The room description on Expedia says ‘washer/dryer’ but the only washer/ dryer available is in the public bath area. Parking nearby was straightforward.
This is a hybrid between a Japanese style and western style hotel. You have to take your shoes off to approach the reception and to go up to your room, but then have the conundrum of how to roll your luggage up the ramp to reception (which starts from beyond the shoes off area), could have done without it when I arrived tired after my journey. Staff very friendly and speak English. The room was comfortable and I liked the onsen which I used twice. The breakfast buffet was very good.
We had a lovely stay at Onn Nakatsugawa before hiking a few sections of the Nakasendo Way. The hotel is within walking distance of the train station and has several retaurants nearby. We enjoyed our meal of yakiniku and shabu shabu at Chicken House, which is right across the road. The rooms are very small but the onsen is great. The breakfast had a lot of variety and was delicious. It even had allergens marked clearly. We would definitely stay again.
It is is a nice property, with spacious rooms and minimalist style. The Japanese breakfast is delicious and service is good. However some of the things that were unexpected are the following: you are unable to wear shoes (only socks throughout the hotel so if another guest spills something on the floor (which is what happened) it can be unpleasant. I appreciate the need to conserve on water but it is difficult to use a sink that is motion activated to wash your face and rinse, and with only cold water for the sink faucet. Otherwise all else was good. Very good location - close to the train station.
Arrived 1 hour early to wait outside the property in the cold. There is limited dining in this area.Staff have limited knowledge although seems very helpful.