"This hotel was a great price! The staff were helpful and kind. The room was very clean. My friend and I stayed at this resort then also stayed at the 4 star “sister” resort located directly beside. Didn’t feel much different other than being a much smaller resort. The food was alright."
"I had a mixed experience. Many of the hotel staff were very friendly and the hotel is in a nice location.
My challenges started before I arrived. I had contacted the hotel in advance to ask about a hotel transfer, any arrangements as I would be arriving before the check in time and that it’d be my birthday during my stay so could anything be arranged. I had an initial response but no follow up when I sent over my flight details, nor when I sent a second email to check. The result was that I...
"The property was beautiful. Morning staff were respectful and helpful. The checkin manager was not helpful at all. The property is around 200 meters away from where th car reaches and no one helps you with luggage, it’s not mentioned in the listing. No one is at thr property after 5 and no response to messages. Royal suite had 2 beds and one comforter and when asked for extra comforter, no one replied. It might be acceptable for the region but international travellers are used to better...
"Si vous faite partie d'un tout inclus on vous donne beaucoup d'attention et de service, mais si vous êtes en demi pension comme ils disent ont vous ignore pour le service ,on vous surveille voir si vous avez payé vos repas comme si on étais des personnes malhonnêtes .
Mais pour le service au chambre très bon service et les personnes a l'accueils aussi.
Malgré cette inconvénient nous avons passé 2 belles semaines"