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Iberostar Waves Playa de Muro

4.0 star property
Family-friendly beachfront location with 2 outdoor pools

Choose dates to view prices

Photo gallery for Iberostar Waves Playa de Muro

Indoor pool, 2 outdoor pools
Buffet
On the beach, white sand, beach umbrellas, beach towels
Reception
Terrace/patio
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Spa
  • Pool
  • Gym
  • Laundry
The current price is ฿10,512
฿11,813 total
includes taxes & fees
9 Sept - 10 Sept

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  • Experience top-rated quality and exceptional service
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Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Family Room, Balcony (2 Adults & 2 Children)

Mini-fridge

Family Room, Balcony (2 Adults & 2 Children)

Highlights

Terrace
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Double Room Single Use, Balcony

1 bedroom, minibar, in-room safe, individually decorated

Double Room Single Use, Balcony

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2017
  • 22 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Family Room, Partial Sea View (2 Adults & 1 Child)

View from room

Family Room, Partial Sea View (2 Adults & 1 Child)

Highlights

Terrace
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 35 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Room (Family (3 Adults))

Mini-fridge

Room (Family (3 Adults))

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Basic Room (Family, 2 Adults & 1 Child)

1 bedroom, minibar, in-room safe, individually decorated

Basic Room (Family, 2 Adults & 1 Child)

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Twin Room, Balcony, Pool View

View from room

Twin Room, Balcony, Pool View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2017
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Basic Room (Family, 2 Adults & 2 Children)

1 bedroom, minibar, in-room safe, individually decorated

Basic Room (Family, 2 Adults & 2 Children)

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 35 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Double Room Single Use, Sea View

View from room

Double Room Single Use, Sea View

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Private bathroom
  • 24 sq m
  • Sea view
  • Sleeps 1
  • 2 Single Beds

View all photos for Basic Room (Family Basic (3 Adults))

1 bedroom, minibar, in-room safe, individually decorated

Basic Room (Family Basic (3 Adults))

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Twin Room, Balcony, Partial Sea View

Twin Room, Balcony, Partial Sea View | 1 bedroom, minibar, in-room safe, individually decorated

Twin Room, Balcony, Partial Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2017
  • 21 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, Terrace

View from room

Twin Room, Terrace

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Single Use, Terrace

1 bedroom, minibar, in-room safe, individually decorated

Double Room Single Use, Terrace

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 22 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Twin Room, Balcony, Sea View

View from room

Twin Room, Balcony, Sea View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 20 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, Balcony

1 bedroom, minibar, in-room safe, individually decorated

Twin Room, Balcony

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Renovated in 2017
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Balcony (2 Adults & 1 Child)

1 bedroom, minibar, in-room safe, individually decorated

Family Room, Balcony (2 Adults & 1 Child)

Highlights

Balcony
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Room, Partial Sea View (2 Adults & 2 Children)

View from room

Family Room, Partial Sea View (2 Adults & 2 Children)

Highlights

Terrace
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Mini-fridge
  • 35 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Double Room, Connecting Rooms

1 bedroom, minibar, in-room safe, individually decorated

Double Room, Connecting Rooms

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 22 sq m
  • Sleeps 4
  • 4 Single Beds OR 2 Double Beds
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About the area

Located in Muro, Iberostar Waves Playa de Muro is on the beach. Alcúdia Port and Pollensa Port are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa de Muro and Alcúdia Beach. Travelling with kids? Consider Hidropark and Karting Can Picafort. Kayaking and snorkelling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby.
Visit our Muro travel guideOpens in a new window
Map
Avenida de la Albufera, 8, Playa De Muro - Mallorca, Muro, Mallorca, 7458

What's nearby

  • Playa de Muro - 3 min walk - 0.3 km
  • Alcúdia Beach - 4 min drive - 2.9 km
  • Hidropark - 6 min drive - 4.3 km
  • Alcúdia Port - 7 min drive - 5.3 km
  • Roman Remains of Pollentia - 8 min drive - 5.7 km

Getting around

  • Sa Pobla Station - 19 min drive
  • Palma de Mallorca (PMI) - 50 min drive

Restaurants

  • ‪Numa Beach - ‬5 min walk
  • ‪Doble A beach club - ‬9 min walk
  • ‪The Posh Paddy - ‬11 min walk
  • ‪Sports Bar - ‬6 min walk
  • ‪Leon Rojo - ‬9 min walk

About this property

Iberostar Waves Playa de Muro

Upscale eco-certified hotel near Playa de Muro
A poolside bar, a terrace and designer shops on-site are just a few of the amenities provided at Iberostar Waves Playa de Muro. Active travellers can enjoy amenities, such as volleyball and cycling, at this hotel. Indulge in a massage, a manicure/pedicure and a body treatment at Spa Sensations, the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and local and international cuisine. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks include:
  • 2 outdoor pools and an indoor pool
  • Bike hire, an outdoor tennis court and a front desk safe
  • Luggage storage, a lift and massage treatment rooms
  • A banquet hall, a 24-hour front desk and multilingual staff
Room features
All 446 individually furnished rooms feature comforts such as air conditioning, in addition to amenities such as free WiFi and safes.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with satellite channels
  • Wardrobes/cupboards, mini fridges and free infant beds

All-inclusive details

All-inclusive room rates at Iberostar Waves Playa de Muro are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres

Food and drink

  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bar Salón Ponent
  • Cervecería
  • Dunas Restaurant
  • Restaurante Gust
  • Tramuntana Restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Steam room
  • Volleyball

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 2 buildings
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Banquet hall
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimming costumes, sleeveless clothing, flip-flops are not permitted and closed shoes are required.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number H/2601

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The seasonal pool will be open from 01 April to 31 October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Iberostar Muro
Iberostar Playa Hotel Muro
Iberostar Playa Muro
Playa Muro
Iberostar Playa De Muro Hotel Playa De Muro
Iberostar Playa De Muro Majorca
Playa De Muro Iberostar
Iberostar Playa Muro Hotel
Playa De Muro Iberostar
Iberostar Playa De Muro Majorca
Iberostar Playa De Muro
Iberostar Waves Muro Muro
Iberostar Waves Playa de Muro Muro
Iberostar Waves Playa de Muro Hotel
Iberostar Waves Playa de Muro Hotel Muro

Frequently asked questions

Does Iberostar Waves Playa de Muro have a pool?

Yes, this property has an indoor pool, 2 outdoor pools and a children's pool.

How much does it cost to stay at Iberostar Waves Playa de Muro?

As of 15 Aug 2025, prices found for a 1-night stay for 2 adults at Iberostar Waves Playa de Muro on 9 Sep 2025 start from ฿10,512.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Iberostar Waves Playa de Muro pet-friendly?

No, pets are not allowed at this property.

How much is parking at Iberostar Waves Playa de Muro?

There is free parking nearby.

What time is check-in at Iberostar Waves Playa de Muro?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Iberostar Waves Playa de Muro?

Checkout is at 11:00 AM.

Are there all-inclusive benefits at Iberostar Waves Playa de Muro?

Some rate plans available at this hotel are all-inclusive.

Where is Iberostar Waves Playa de Muro located?

Nestled on the beach, this Muro hotel is within 1 mi (2 km) of Platja dels Francesos and Playa de Muro. Alcúdia Beach is 1.6 mi (2.5 km) away.

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Iberostar Waves Playa de Muro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 152 out of 368 reviews
Rating 8 - Good. 168 out of 368 reviews
Rating 6 - Okay. 31 out of 368 reviews
Rating 4 - Poor. 8 out of 368 reviews
Rating 2 - Terrible. 9 out of 368 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

IBRAHIM E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended The waiters are so helpful and attending i spite of the too ma y guests at the same time during the meal time
Stayed 3 nights in Aug 2025

10/10 Excellent

Euler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's was very no e place to stay with my family and son ,very family-friendly and all the places was very nice swim pool beach ect
Stayed 4 nights in Jul 2025

8/10 Good

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property on a lovely beach.
Stayed 3 nights in Jun 2025

8/10 Good

Schlomon

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Pros: very well situated on a beautiful beach , hotel is clean staff is very nice. cons : they surcharge everything, exp. For breakfast you have access to filtered water and coffee machine supper time they close them off with a blind and charge you for filtered water that they fill in a bottle from the same machine. I found that to be very cheap!!
Stayed 12 nights in Jul 2025

10/10 Excellent

Nura

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. Short walking distance to the beach!
Stayed 5 nights in Jul 2023

10/10 Excellent

Himanshu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- Access to a great sandy beach - Very very friendly staff (Thanks Marga) - Kids friendly Things which could even be better: - More variety in vegetarian food
Stayed 4 nights in Apr 2023

4/10 Poor

Jessica

Disliked: Cleanliness, amenities
Really wanted to like this hotel but absolutely not worth the money. I paid around $500 USD per night for a very small room with just breakfast included. I would have expected more from both the room and the hotel/service. The room: small, lots of bugs/ants, musty smell, uncomfortable bed, clogged sink, no hooks to hang towels. The hotel: i can tell they try to make it a good experience but it also fell flat: the pool water is very cold, and the floor is dirty with leaves. Limited pool chairs that get “reserved” and no beach chairs included. Limited towel service and a hefty deposit per towel. The worst part: on our last night the lights in our room would randomly turn on, waking up my entire family including our baby. This happened 4-5x at all hours of the night from 12-5 am. It was absolutely maddening and unacceptable. What made it worse is when we told the front the concierge yelled at us “what do you want me to do?!” No apology or offer to credit refund or make things right. So disappointed. Do not recommend this hotel.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nilufa Akhtar

Liked: Cleanliness, staff & service, property conditions & facilities
Would definitely recommend. Friendly staff, great entertainment programme and proximity to the beach. Food was fantastic with different themes every night.
Stayed 7 nights in Jul 2023

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and very friendly staffs. The food is excellent with many options. The star camp provides many fun activities for kids. We will definitely come back again.
Stayed 5 nights in Jun 2023

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
We really liked our stay at this place! first time with a toddler and it was great! so many possibilities for the child, delicious food and beautiful surroundings! we will come again!
Stayed 6 nights in Sep 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All inclusive if needed. I was there on a bike trip and everything was at and around hotel. From bike shops to just about everything you need for a bike vacation.
Stayed 8 nights in Apr 2023

8/10 Good

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 7 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was overpriced but our stay was in August so that may have something to do with the excessive prices. The hotel overall was unimpressive. It is a basic beach resort hotel. Food was usually buffet style and not appetizing. The rooms had mosquitoes. They were reasonably spacious and AC in rooms made it comfortable to sleep.
Stayed 2 nights in Aug 2024

8/10 Good

Randolph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flip-Flops and bathing cloths should NOT be allowed in dining room.
Stayed 9 nights in May 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel very last minute, I arrived at midnight and the male receptionist Jose was amazing! Very friendly & professional. Made the check in very uncomplicated & quick. Thank you. Room are nice clean and spacious.
Stayed 1 night in Feb 2023

6/10 Okay

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Rooms very basic with malfunctioning shower

Rooms are not 4 star - very small, shower was just dropping, needed to call 3 times technician, no excuse, bathroom was always torally under water after having taken a showet, street very noisy even with closed windows swimming pool area and beach access are nice; but with these rooms a relaxing stay is not possible Price was much too high for this kind of room
Stayed 6 nights in Oct 2022

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with a great beach and good size pool area. Kids play pool was very cool. Adults were enjoying playing on the bouncy slide, including me with my 14 year old daughter. Hotel is a four star, no more. Buffet is nice, but nothing crazy. Lots of seating no problems there. More babies and families with small kids than I’ve ever seen at any hotel. It wasn’t a problem. Most were adorable but we love babies. Elevator is slow. Skip the specialty restaurant Gust. No one seems to go there as they have a small menu with boring food.
Stayed 7 nights in Jun 2023

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 2 nights in May 2025

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities

Casi perfecto!

En general, la experiencia ha sido maravillosa para toda la familia. Localizacion, servicios, equipo (destacar a Abril y Emma en el Kid's Club, a Sheila en Guest Services, a los segundos en el comedor) e instalaciones fueron de ensueño y volveremos al 90%. La nota mas negativa fue que aunque se anuncia aire acondicionado en las habitaciones, no lo tienen en servicio en esta epoca del año. Entiendo el porque pero por un lado se anuncia un servicio que no dan, y por otro lado hizo que pasasemos calor con lo que (1) no descansamos bien por las noches, y (2) la noche que dejamos la ventana abierta, amanecimos picados por mosquitos. Entiendo que por el dia no haga falta el aire acondicionado, pero por la noche era supernecesario y de alguna forma estropeo la experiencia. Otros dos detalles negativos. Al primero es que no habia desayuno take-away para salidas tempranas al aeropuerto - hay una zona con comida nocturna disponible pero ni habia cafe, ni untensilios para poder llevarselo (ni vasos ni emboltorios de take'away). Por ultimo, las camas eran demasiado blandas para nuestro gusto, aunque entiendo que es algo dificil de estar al gusto de todos los huespedes. A pesar de estos detalles negativos, la experiencia general fue maravillosa.
Stayed 6 nights in Apr 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Guter Standort für Radfahrer
Stayed 7 nights in Apr 2025

8/10 Good

Reinhard

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Maik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hervorragender Service und sehr freundlich.
Stayed 5 nights in Apr 2025

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jättebra

Väldigt rent och snyggt, mycket att göra på hotellet och fantastiskt goda bufféer.
Stayed 4 nights in Apr 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Service Personal darf gerne etwas aufmerksamer sein. Zb bei neuen Gästen Getränke anbieten oder allen an Tisch Getränke anbieten und nicht nur ein Teil.
Stayed 11 nights in Mar 2025