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"J'ai été facturé 2 fois c'est à dire à l'hôtel Nobleza et le site hôtels.com Je comprends pas. Pour moi c'est du vol."

"Offers airport pick up but has no capacity or organization to make it happen. The staff was nice and polite but undertrained. Meals were poorly prepared. Failed to clean bathroom On one occasion and did not replenish soap. They were nice but over promised and under delivered. "

"The AC barely work and it was always hot. When I mentioned my Expedia gold reward for a room upgrade, they didn’t know what I was talking about. On my last day, they was trying to rush me out my room for someone else. They also charged you for everything."

"This was one of the nicest places I've stayed in a while. Great staff - friendly and attentive, excellent facilities - very comfortable with perfect amenities and details, and a great vibe. Highly recommended!"

"Peaceful"

"Great breakfast and great staff"

"First, it's a hidden gem. If you like peace and quiet, this is the place to stay. Now how about the African coffee, ah so smooth and the taste was incredible. The best I have had so far. The staff genuinely care about you and would support you from pickup to drop off(if you request). The garden area needs some attention though, I think the grass is overgrown and should regularly be cut. Oh by the way, I love the city view from room... Came out every Morning just to have a view and take...

"Luma & Lua! Unique is an under statement, service delivery was top-notch, the stay was worth every dollar i paid. I am definitely recommending to family and friends and this will be my go-to place whenever i'm in Kigali. Thanks :)"

"Great place "

"Extremely clean room and very spacious in the premium room. Staff was friendly. WiFi worked ok. TV did not work. Bathroom clean and great shower. Breakfast was many choices and plentiful. Roof top Dining with great city view. "