โรงแรมใกล้Monument Health, Rapid City

"It was great."

"OK"

"Great stay to celebrate a birthday. Staff placed flowers I ordered into the room ahead of time and when we arrived we were surprised with chocolate covered strawberries. The staff were excellent."

"Clean"

"We couldnt check in because the manager never showed up. After waiting outside for almost 2 hours and three phone calls my husband and i ended up leaving and driving the rest of the 6 hours home. I also have current picturea that i want to share because the property today is nothing like what is posted on your website. I would like a refund please because on the third phone call the manager told me he never received my reservation from Expedia and he had issues with Expedia in the past. This...

"Bedbugs, bedbugs, bedbugs, vermin. Avoid room "

"Very nice staff and great room "

"I rented two rooms both rooms are really dirty one room have blood splattered on the walls and in the sinks the sheets even have blood on them terrible place to stay. Went downstairs to talk to the manager and he said what did I expect for 50 bucks even though I spent way more for the two rooms."

"Although the reception was friendly I feel she could have done more. When we ask for more blankets she said she only had one left. I was shocked to hear this. I asked if this was the case of one extra blanket for room and she said no. That she only had one blanket left and that’s all. The hotel overall was old and broken and dirty. Room felt stuffy and it had a bad odor. The shower was extremely hard to turn on. We left and got a new hotel reservation. We couldn’t stay there any longer. "

"Clean rooms"

"I really wanted to give this hotel an excellent. The rooms were huge. The hotel is less than a year old. Beautifully appointed. Lots of staff. Great full breakfast that changed daily. The major downfall is that the room cleaning service dropped off the longer we stayed. We booked the hotel for the four nights, and by the third night, the cleaning staff stopped cleaning the room, only straightening the bed; did not replace towels. When we mentioned it to management, we were told we had to request...

"The bed sheets were dirty. And the room was stained with paint. Not for families with children. The staff were amazing. "

"Our room was very clean and beds were comfortable. It was also quiet. I needed to do some laundry while we were at the hotel. And to my surprise there was a laundry basket in our room to use and the washers and dryers were free. No charge to do laundry. Breakfast in the morning was very delicious and clean. Staff was very friendly and my daughter and I noticed how much the staff wiped and cleaned tables, even wiped all the ketchup bottles etc on the tables one by one. Then another lady was...

"Change breakfast often, help customers with more information about the area and smile more"

"Good ambience "

"Very comfortable and business friendly. Front desk service was excellent. Breakfast was fine for buffet style hotel food."

"Need a coffee maker in the rooms and the bed frames were bigger then the mattress. Knee getter"

"Excellent service, the room was clean, the bed was comfy. "