8/10 ดี
Shelley N
เดินทางเป็นกลุ่ม
9 ส.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก
I had a wonderful time celebrating my birthday week here! A handful of the staff were absolutely amazing and made me feel like I had known them forever. The DJ at the pool kept the energy high, and the music was perfect. The swim-up bar staff were fantastic.
They do need to address the bee problem in the bar area, as it was a bit distracting. The food was good, but you will need to make dinner reservations at least a day in advance. The rooms could use some updates; the walls needed attention as they were dusty and not as clean as I would like.
Having stayed at two other Hyatt resorts in different countries, I was hoping for a few extra touches for my birthday, such as door decorations or a small treat, like champagne and chocolate-covered strawberries, which would have made the celebration even more special.
Overall, despite a few areas for improvement, I would stay here again!
Shelley N
เข้าพัก 4 คืน, สิงหาคม 2025
