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"The room was spacious and the hotel is in a great location right in the middle of town. The balcony looked out over the town and landscape. It could not have been prettier. Also the staff was very friendly."

"Parking is tricky, but we found a free parking lot close by. Check-in was easy and Livia was a gem full of helpful tips and resources. Check out - the front desk guy wasn’t very helpful. We paid the city tax in cash and wanted our change in coins - just a few coins to use in town- very much needed in Italy and he wasn’t willing to provide coins or even break a ten. He offered no assistance. Overall the room, spa and property is nice. No restaurant during off season, but the breakfast provided...

"Todo!!!!!"

"This is probably my favorite hotel ever. Every possible traveler need was anticipated and attended to - we never had to ask for anything. The room was spacious and clean. The breakfast buffet, coffee corner, and happy hour were all amazing. "

"N/A"

"This hotel was awesome! Great staff and incredible service. "

"Nice and renovated hotel in a quiet are of Florence "

"Colazione ricca, stanza silenziosa, posizione comoda. "

"Lovely, elegant hotel. Our room had a beautiful view of the river and the Ponte Vecchio. The location is perfect--a few minutes to the heart of the Florence. The staff is exceptionally attentive and kind. The concierge helped us so much with tickets and restaurant reservations! We will differently stay here again. "

"What a beautiful hotel!! Spacious room, updated nice bathroom, and gorgeous views and property. Very friendly staff, too. Breakfast is awesome and they had plenty GF options too. They also have a shuttle to take you up and down the hill to the main part of town, which was very helpful and meant we didn’t have to pay for taxis hardly at all. Overall an amazing place! "

"La propiedad está muy bien conservada y decorada. El personal se muy amable. El desayuno está bien surtido."

"Parfait "

"Hôtel idéalement situé, personnel très accueillant chambre propre dommage qu’elle ne soit pas trop insonorisé du côté rue."

"Great location, staff were always friendly, helpful and accommodating. Room was very clean but layout could have thought out better, "

"Limpieza, bien ubicado y muy agradable. Me sorprendió el cuarto para familia de 5, estaba muy cómodo. "

"The hotel staff was outstanding! We just had one big disappointment. We booked this hotel because it listed a shuttle to the city center. We didn’t learn until after we booked and couldn’t get a refund that the shuttle service wasn’t starting until April 1, 2026. As a result we spent a lot of money on transportation to and from the hotel which we hadn’t planned on. The food at the hotel is excellent! The staff so accomodating and helpful! The only reason we gave one less star on cleanliness...

"Wonderful breakfast, excellent staff, comfy and clean room, nice amenities and great location with easy access to downtown, we lived it!!"