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Hotel Unzaga Plaza

3.0 star property

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Take advantage of a terrace, a coffee shop/cafe and dry cleaning/laundry services at Hotel Unzaga Plaza. Free in-room WiFi is available to all guests, along with a bar and a restaurant.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services
  • Bar
  • Laundry room
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About this property

Hotel Unzaga Plaza

  • Hotel in the city centre
  • Consider a stay at Hotel Unzaga Plaza and take advantage of a terrace, a coffee shop/cafe and dry cleaning/laundry services. In addition to a bar and a restaurant, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Continental breakfast (surcharge), smoke-free property and luggage storage
    • Tour/ticket information, a lift and a front desk safe
    • Concierge services, 1 meeting room and a ballroom
  • Room features
  • All 88 rooms offer amenities, such as free WiFi, safes and room service.
  • Extra amenities include:
    • Bathrooms with baths or showers and free toiletries
    • 22-inch TVs with cable channels
    • Free infant beds, heating and daily housekeeping

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Prior to arrival, you must complete online registration via a secure link

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately EUR 8 for adults and from EUR 5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Unzaga Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Unzaga Plaza?

This property doesn't offer parking.

What time is check-in at Hotel Unzaga Plaza?

Check-in start time: 2:00 PM; check-in end time: 11:00 PM.

What time is check-out at Hotel Unzaga Plaza?

Checkout is at noon.

Where is Hotel Unzaga Plaza located?

Located in the heart of Eibar, this hotel is 0.3 mi (0.5 km) from Ipurua Municipal Stadium and within 9 miles (15 km) of Intxortako atea and Mendaroko ospitalea. Monolito en memoria a las personas represaliadas por el franquismo por su opción sexual and Santa Maria de Uribarri Church are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

8.2

Cleanliness

7.4

Location

8.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 29 out of 115 reviews
Rating 8 - Good. 43 out of 115 reviews
Rating 6 - Okay. 26 out of 115 reviews
Rating 4 - Poor. 15 out of 115 reviews
Rating 2 - Terrible. 2 out of 115 reviews

Reviews

Verified

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Évaluation hôtel

Service :Le personnel était courtois et professionnel. Rien à redire sur l’accueil ou la disponibilité du staff : le service était correct et fonctionnel. Propreté :Les lieux étaient bien entretenus. Les chambres et les parties communes étaient propres, ce qui contribue à une expérience agréable malgré certaines limites. Confort :C’est là que le bât blesse. Le confort est minimal : Pas de climatisation, ce qui peut rendre le séjour difficile selon la saison. Le mobilier et l’environnement de la chambre semblent figés dans les années 1980, sans rénovation apparente. Les prises électriques sont anciennes, peu nombreuses et peu adaptées aux besoins actuels.
Stayed 2 nights in Aug 2025
Verified

4/10 Poor

fernando

Disliked: Property conditions & facilities
sin aire acondicionado un horror
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viaje en familia

Hemos estado una noche y lo que más destaco es la amabilidad del personal. L@s recepcionistas son encantadores. Dormimos en una habitación de tres y está bastante bien,por ponerle un pero , hacia y día de perros, aire lluvia y mucho frío, la habitación es grande y el radiador no calentaba demasiado, pero tiene mantas y almohadas a mayores en el armario, así que problema resuelto. Volveríamos sin duda.
Stayed 1 night in Dec 2024
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Alojamiento enfocafo a grupos. Muy básico.

Da la sensación de alojamiento enfocafo a Grupos de jubilados. Low cost... pero no en el precio si no vas en un grupo Excepto el personal de recepción que son excelentes, amables y atentas, pero el restaurante prácticamente inexistente, si hay un grupo puedes cenar, si no nada o cafetería. Horario muy restringido en la cena; de 21 a 22h. Pero si llegas a 21:50 te ganas malas caras. Camareras restaurante, yo las noté estresadas (todas) con poca empatia y amabilidad (un turno solo). Si las normas y condiciones se avisan en la web a la hora de reservar (cafeteria si, y restaurante pues dependerá disponibilidad, por ejemplo. Fin ) y se evitarían confusiones y discusiones con las camareras, que obviamente no tienen la culpa de que gerencia establezca unas normas draconianes para quien no va en un grupo. Trato del gerente correcto con disculpas en lo que correspondía. Estado cuarto baño... mejorable (no había tapón bañera y pitorro cambiador ducha / grifo roto...) y se supone que el personal de limpieza lo debe usar cada día... con lo que no se entiende mucho el desconocimiento. Los/las que viajamos habitualmente, buscamos que los hoteles sean nuestra segunda casa, una de las claves es la amabilidad y empatía... como el personal de recepción. Una disculpa a tiempo siempre es más efectiva que andar discutiendo con el cliente o defender lo indefendible. Espero que mejoren ya que Hotel está muy bien ubicado y zona con mucha restauración y servicios. Aparcamiento complicado
Stayed 4 nights in Nov 2024
Verified

6/10 Okay

Jose

Liked: Staff & service
Disliked: Property conditions & facilities
Sobre todo, hace falta poner aire acondicionado o al menos un ventilador. Tuvimos que dormir todos los días con la ventana abierta por el calor que hacía y se oía muchísimo ruido de la calle a altas horas de la madrugada.
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Giacomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buon posto.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Marie Laure

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très dommage qu'il soit aussi difficile pour se garer. Hôtel un peu bruyant. Petit déjeuner très bien
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Concepcion trivín

El camarero del bar, poco empatico
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Abdellah

Liked: Cleanliness, staff & service, property conditions & facilities
Vriendelijke personeel
Stayed 1 night in Aug 2024
Verified

8/10 Good

Caroline

Liked: Cleanliness, property conditions & facilities, room comfort
Très propre, idéalement situé en ville. On a pu se garer a quelques rues. Chambre très spacieuse et propre. Le jus d'orange au petit déjeuner est une horreur, dommage... Personnel très accueillant
Stayed 1 night in Aug 2024
Verified

4/10 Poor

M.Carmen

Liked: Staff & service
Disliked: Property conditions & facilities
Habitación vieja, camas durisimas.Hace falta reformar.El baño falta pintura,la puerta carcomida,mal estado de la ducha. No tiene aire acondicionado. En fin no volveremos.
Stayed 1 night in Aug 2024
Verified

8/10 Good

ANA MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Bien situado y cómodo
Stayed 1 night in Oct 2023
Verified

2/10 Terrible

Maria Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel del Terror y el Dueño un irresponsable

Un trato muy malo sin aire sin cortinas a parte el baño se va el agua etc.....
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top :)

Un court séjour très apprécié
Martini + wishky/coca
Assiette de Jamòn
Stayed 1 night in Aug 2023
Verified

8/10 Good

Nico

Liked: Cleanliness, staff & service
Für einen Zwischenstopp OK. Essensmöglichkeiten in der Nähe, Parkplatz muss man an der Straße suchen
Stayed 1 night in Aug 2023
Verified

4/10 Poor

TOMAS MIGUEL

Disliked: Cleanliness, property conditions & facilities
Falta de espacio en el baño. Camas con muelles muy viejas. Apenas tiene enchufes. Sin aire acondicionado sabiendo los días de calor que sufrimos cada año.
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Valentina

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel muy antiguo
Stayed 2 nights in Aug 2023
Verified

4/10 Poor

Ángel María

Disliked: Amenities, property conditions & facilities
Hotel muy anticuado, sin aire acondicionado, sin cortinas, lo que nos obligó a dejar abiertas las ventanas aguantando toda la noche el ruido de la gente de fiesta. No tenía nevera tampoco.Un 3 estrellas al que le sobran las 3
Stayed 1 night in Apr 2023
Verified

8/10 Good

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2022
Verified

8/10 Good

Hadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon rapport qualité prix.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excelente ubicación, pero Hotel demasiado viejo
Stayed 1 night in May 2022
Verified

6/10 Okay

Jose Enrique

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Viaje de negocios correcto

Hotel en el centro de Eibar, las obras y el tren hacen complicado el descanso. El desayuno cierra a las 9, bajé a las 9:15 y no me querían dar de desayunar. Nunca he visto un desayuno que cierre tan pronto. La gente amable, el hotel limpio y el sitio bien
Stayed 2 nights in Apr 2022
Verified

8/10 Good

Aura Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 noche de hotel.

Pasamos una noche en el hotel. Familia de 2 adultos y dos hijos. Nuestro séjour en el hotel fué conveniente para nosotros. Personal muy amable.
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Ronald

Breakfast very simple, rooms are old style
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel accueil. Personnel à l'école et parlant français
Stayed 1 night in Oct 2021