โรงแรมและที่พักหาด Monarch

"Honestly our trip was a let down from start to finish. The front desk staff, Carlos, who checked us in was beyond rude. At the time of check in he asked us if we would rather have a room without power or pay for an upgrade. Our room had expired beverages in the mini bar. When we called in room dining they stated they would have to ask if it was okay to not charge us to bring in-expired items. The dining was most disturbing. At Monarch Beach Club we had multiple hairs mixed into our butter. When...

"I wish I could put 0 stars that what they deserve "

"There was only two towels in the bathroom and tried to get at least two more and was told they were out of clean towels. Also tried to get more sheets and also was told they didn’t have any more."

"The staff was very helpful when I asked for certain services. They were very accommodating to my dog. They provided a good breakfast each day. The check-in and check out were very easy and quick. There was always plenty of parking even with the renovations going on. Hopefully they will get the spa repaired soon."

"Great place to stay with family and small children"

"Great location. Clean room. Staff were very accommodating. The only drawback were the pullout sofa beds. You could feel every spring in the mattress. We had 2 rooms and both mattresses were the same. The bedroom mattresses were great! I mentioned to front desk about mattresses and she said that they get a lot of complaints about that and they are working on replacing them. That would be my only reason for not returning, if pullout was needed."

"We stay at a lot of Hotel's, and this one is one of the finest. The breakfast is one of the healthiest with variety compared to others. Keep up the good work!"

"I loved this hotel. Our room was very nice. The bed was comfortable and the breakfast was great. The staff was very friendly! I will definitely stay here again soon!"

"Staff were very helpful and made my stay very comfortable"

"The location is great!!"

"We stay here all the time and this time I was not satisfied. The tub was filled with hair all over. It was disgusting. Very disappointed."

"Love this hotel. Great cookies! Loved our room. Will be back!"

"We had an excellent stay. The Hilton Garden staff was nothing short of Awesome!!!!! Highly recommended!!!!"