ตรวจสอบแล้ว
4/10 แย่
ผู้เข้าพักจริ ง
28 ก.พ. 2020
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I’m very surprised by the good reviews on this place - I would highly recommend not staying here! Not only does the air conditioning hardly work, but there is only AC in the bedrooms, not the living room, kitchen, etc, despite 30 C temperatures. We had numerous problems with bug infestations, tons of ants and crickets in our bedrooms and bathrooms, which was disgusting. The WiFi is appalling and does not work at all, something they even told us at checkin. There are no safes or places to lock away your things and the locks on the doors to the outside are flimsy at best - some of the closet doors have locks, but they didn’t work and had to be fixed. There are no seats or lounge chairs on the beach - the image shown on their listing of seats in the sand is what they will set up for you at $50 a person (absurd). The gate to the beach is locked, even when we try to get back in the middle of the day, and the security guards were never nearby to let us in. There is not 24/7 help via reception, so if you have a problem at night they won’t even read or respond to your message until the next morning. The only good things (and I’m stretching here) were communication via WhatsApp, only with Zeenat who was amazing and their willingness to refund us some money for the bug problem.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, กุมภาพันธ์ 2020