All the staff were helpful and friendly.There was a good selection of food and we enjoyed everything we tried. Only negative bingo was chaotic numbers called in several different languages but people encouraged to cheer if they had the number so by the time it was announced in English we couldn’t hear and there was no board showing the numbers however it was free entry so no big deal.
It was our long term holiday at this property. Big thanks to the animation team. The guys were brilliant and funny and children were always taken care of in terms of having fun (hello Alfredo 🙂). The restaurant was very good with plenty food to chose from. The bar tenders were so nice and accommodating everyone with big smile and friendliness. The receptionists were friendly too. The only problem in this property are constantly broken elevators, so we must have gone around in most of the times. In general we had a great time, so we will be happy to return to this hotel in the future. Thank you!
Stanislav
เข้าพัก 9 คืน, เมษายน 2025
6/10 พอใช้
Pavelina
เดินทางกับครอบครัว
26 เม.ย. 2025
ชื่นชอบ: สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Everything feels old, poorly maintained and the smell of humidity is everywhere, including rooms. Food is ok, in fact the best thing about the holiday was the food. Enough options and tasty food. Staff are willing to help when possible.
El hotel está muy bien,un poco antiguo.
La ubicación de las habitaciones muy mala...tener q coger 3 ascensores y un montón de escaleras para acceder a ellas es un inconveniente, aunque las vistas sean espectaculares
Mónica
เข้าพัก 3 คืน, เมษายน 2025
10/10 ดีเลิศ
Maikel Douglas
เดินทางกับคู่รัก
6 เม.ย. 2025
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Las bebidas no están incluidas todo hay que pagarlo
Dejligt hotel, men hygiejne kunne være bedre i restauranten, hvor vi skulle lede længe efter håndsprit. Der kunne også have været håndsprit ved poolbaren. Vi blev begge forkølede midt på ugen pga smittr
Vi var en familie på 5, og hadde et veldig fint opphold i februar. Variert og god mat. Ok drikke. Bra renhold, ok senger. Lettvint med gratis buss til og fra fin strand, og badeland rett nedenfor. Personalet er hjelpsomme og hyggelige. Stort familierom, og fantastisk utsikt med sol helt til den går i havet.
Elevators
frequently out of service and there are many. Confusing layout. Tv frequently had no service
Wi-Fi free but only worked reliably in common areas
For oss var det mye problemer med heiser som sto.Vi var sammen med en som er dårlig til beins, så dette ble ett stort problem for oss. Heisen ned til matsalen virket bare 2 av de 9 dagene vi bodde på hotellet, (der var det fire trapper du måtte ned og opp) Samme med heisen ned til bassengområdet. Det positive var at det var bra renhold, og maten var upåklagelig. Faktisk en av de beste all inclusivehotellene vi har vært på. Underholdning på kveldene var og ett pluss. Litt synd at det ikke var ikke sol på hotellet før ca 12 på dagen. Litt slitt hotell, men tross alt mye bra.
Hotel is gedateerd en dat zie je terug aan gebladerde verf op sommige muren en de uitstraling van de kamer. Personeel is vriendelijk en de busservice naar Puerto de Mogan is een groot pluspunt. Akoestiek in de eetzaal laat te wensen over. Fantastische bergwandelingen gemaakt op het eiland
Marcel Robert
เข้าพัก 5 คืน, มกราคม 2025
6/10 พอใช้
Alf-Kåre
3 ก.พ. 2025
ชื่นชอบ: พนักงานและบริการ
Nedslitt hotell
Greit opphold. All inclusiv. Det var bra mat med varierte måltider. Restaurantpersonalet var meget serviceinnstilte. Rommene var nedslitte, og da spesielt badene viste manglende vedlikehold over mange år. Når en vandret rundt i hotellområdet så var mye løse og knuste fliser. Tydelig at de ikke har noe system for jevnlig vedlikehold. Ellers ca. 1 km å gå ned til sentrum. Mye søppel langs veiene ned mot sentrum