"Overall this was a good hotel. The room was a good size but the A/C did not seem to be working (it was 92 outside). I let the desk know and they had a technician up in 15 minutes. He made some adjustments but it still to hours to finally cool the room. Believe this was a room issue since we had family in another room that had a cool room. The staff was excellent! Andrea at the front desk was very helpful and friendly. The breakfast to pretty good with a good choice of fresh pastries and fruits. "
"The entire property was just well taken care, and everyone was helpful and polite. I stay one night and was great. Everything I did it walking distance."
"Excellent location. Within walking distance of most of the important landmarks. Friendly, welcoming staff. Nice breakfast buffet. Good, not great view from roof top bar.
Only caveat is that if you are bashful, or looking for privacy, the shower is completely exposed in the middle of the room for the studio apt. type room, at least the one we had facing the Olive Garden."
"Our room was so far away from the front desk and when we got to the room with one key card it didn’t work so we had to walk all the way down a very long hallway to go back to the desk to resolve getting into the room being late at night with luggage was not the best"
"The hotel was clean and amenities useful and clean.
My only reason for giving a 4 instead of 5 is the late night check in. The machine doesn't read the ID due to glare from the lighting. We spent 30 minutes with remote support before we were checked in. At midnight, after a delayed journey, it is not a good welcome."
"Lobby was beautiful but lacking a comfortable temp. They run AC at a minimum but leave front door open to outside. The hallways have no ac and the room they gave me was an air conditioned room but it did not work. They did move me to a bigger, nicer room with working ac but I had to pay an additional 20 euro per night."
"The hotel is good overall: friendly staff, good AC, comfortable bed, nice breakfast ( we didn’t like coffee only) , convenient location to the city center. When we checked in , there were a few mosquitoes in the room, so we changed the room and enjoyed our stay after."