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"Hotel in Richmond, Missouri, was nice and clean.Nice people.\nQuiet environment"

"On a whole the place was clean however our comforters on both beds had stains and the tub had marks in it. Breakfast was delicious. Biggest downfall for me was the Asian mystic decor above doorways and on surfaces. Will probably not return. "

"All good"

"I’ve always stayed at this hotel when I visit Missouri. This time even though my reservation said 1 day the double charged my card for 2 days. "

"The breakfast was wonderful! Food was prepared well and kept fresh!"

"Room smelled stale upon entry. Running fan continuously seemed to help. A/C was extremely loud when it kicked in."

"My only complaint was with Expedia. Paid for a king room, but when we checked in the desk said they only had queen rooms. Was told we would receive a refund as the room was slightly less, but never did."

"Was not aware the pool was closed when we booked it."

"a cup of coffee was 4.65. Complimentary coffee was not available.............drove to Quick Trip and spent 2.49. Hotel was ok but the 4.65 for Starbucks won't work for us."

"The staff was extremely helpful. The room and facilities were very clean. We could not have asked for a better experience."

"Beautiful place, nice comfortable room, loved the back patio area. Staff was kind of rude. In fairness, the whole place was full of kids for some convention. Maybe they’d had a long day. Ha! We got checked in easy, had a comfortable night’s rest, and really loved the location. I’d stay here again. "

"The staff was very nice. It was, however, doing a brand remodel/renovation to become a Hilton Spark which made it a bit confusing to find. As a result the pool area and common area were not usable and there was no breakfast provided. Had i know about the renovations, i probably would have passed. "

"Secure check in was easy. Communication with property owners was amazing!"

"Everything was great. My only complaint is that they don't clean your room daily so we ran out of towels and needed the trash taken out. Other than that my family and I loved it."

"Did not stay here has front desk staff was rude "

"I checked in, they gave me a key for a room that was occupied. Embarrassing. then I got moved up to 3rd floor. Next morning the elevator is out and I have to lug my bags, purse, coffee thermos and sack of snacks down the stairs. I am alone and 74 years old. Not a great experience. "

"Staff was friendly and helpful. Room was good and breakfast was good!"