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"I really enjoyed the pool"

"Stained sheets, not only on the fresh set but also the ones in the closet. The Water was cold, and Hot was Cold and cold was hot. Took my three days to figure out how to get hot water. Dead Ants in the bathroom. Mold & Damp Smell Must Keep A/C on Constantly"

"This was not our first choice of hotel. My other reservation was cancelled and Expedia found alternative hotel for our stay. This hotel is more kid friendly and not adult friendly hotel which we booked originally. Kids did not play in the kid pool they were at all pools and all over hotel property unsupervised. Loud and not mindful of other guests jumping in and out of the lazy river so we could not enjoy it. Half of the showers to wash away sand were not working. Table in our room and table on...

"Great location!"

"My room floor was not clean, the sheets were full of hair, the bathroom floor was gritty and hadn't been swept! I went to front desk and asked if they could clean the room, the gentleman went and spoke to someone and came back and said "Sorry we only clean once a week!" I said Are you kidding me. I said the room is not clean. Another gentleman said we'll get to you ma'am. We left the hotel a few hours and returned. The room had not been touched. The next day I went I went back again, the...

"I guess I got my moneys worth. The staff were sweet though"

"Terrible experience at this hotel. The elevators were down during my stay, which was very inconvenient. I was also told that parking was free, but when I arrived, I found out that I had to pay for parking. Very disappointing experience, especially with the lack of clear communication. I would not recommend staying here."

"It was fine"

"We enjoyed our time at Sugar Sands. Staff was friendly and helpful. Grounds we clean, suite was clean. We have stayed at Sugar Sands at least once a year over the past 15 years. Love this property. Best beach in PCB"

"Too far to beach. I have to drive to pier park beach. If you see it said 15 mins walk. That means you have to walk .7 miles to ocean. Maybe it will work with young people. Carry all stuffs to beach. I asked staff to see if I can drive to nearby beachfront hotel, they said no problem. But I ask receptionist on beachfront hotel, they said no. They can get your car tow away"

"New and very clean hotel."

"Things we love: right on the beach kitchen in room Tiki bar - drinks and bar food - its good It is an older property, but the staff is great and we love the location. In summer months they usually have live music nightly - we enjoyed that."

"Great"