"We saw advertising in hotels.com website for special benefit of silver member, but we didn't receive it when we go to this hotel. Therefore we're so disappointed. Breakfast and dinner buffet look good but not delicious and little choices. Bed is not clean. Rooms with twin bed have only carpet floor and rooms with double bed(1 bed) have laminate floor."
"Very friendly and helpful staff,modern decorated room, clean and comfortable ,we were upgraded for a bigger room. It's a lovely place for cat lovers. Good location and just 5 minutes from bus station.Wonderful stay."
"After spending some days in Hong Kong and Taipei, it felt wonderful to stay at Butchards Villa, so quiet and beautiful. It is really an oasis. We were welcomed by Melissa the receptionist, she was so sweet, we were offered fruit, waffles and coffee free of charge. Our room was very big, nice bath, overlooking the front off the hotel. Strongly recommend this room! We had dinner at the hotel, food was also good.Since we had some trouble with a wrong booking after our visit in the Sun Moon Lake...
"The hotel located in the local residential buildings but kind of Loft Style design inside.
Easily access.
Very clean and comfy with plenty of thoughtful amenities.
There are a free parking area if you drive yourself behind the hotel.
Just a few minutes walk to the lake and restaurants.
The breakfast, Homemade tea and coffee are superb. All the staffs are very friendly and helpful.
This hotel makes your stay at some moon lake extra plesant.
Definitely Recommend! "
