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"It’s a great place overall"

"We enjoyed the approximity to the ocean and the beautiful view. The property was getting much needed repairs as we were leaving, and the room some improvement but was clean and well stocked with supplies and amenities. The only issue was the oven was out, but our rep Katie ordered us a pizza which we appreciated very much. Thanks for the stay"

"A perfect day at Turtle Bay Resort."

"Nice pool and hot tub! Staff was great!"

"Room super clean, we got an ocean view which was amazing. All of the restaurant is way over priced. "

"Wonderful stay"

"Clean room and perfect for overnight stays for next morning flights. "

"Good."

"滞在中エレベーターが1台運転していなく、待ち時間が長かった。特に、1日だけは稼働が1台のみになり、全然乗れなくて、従業員用を利用せざるを得なかった"

"."

"Shower stalls are like a cruise ship. Super small. Ice machine only on lobby level. Microwaves are only in a few rooms so you need to go to lobby ask for key to other room. Great gym, pool. "

"I was not told the hotel is under construction and they would start from 9-5 and we couldn’t rest at all, especially that I’m pregnant and wanted to rest more and couldn’t . There was no hot water and I called them 4 times and basically said it is what it is . They couldn’t even move us to different room. The front desk lady was rude and would just stair at you. Towels were so tough that we felt like it was scratching our body. I would not come back . "

"After upgrading our room, we actually were downgraded. We did not have an notion view. They offered to move us to another room with the exact same view, which was a slice of the ocean. We paid extra and they blamed Expedia. They did not do anything promised on Expedia and also they charged me a fortune in fees for things. I have no idea what they are. I think I might have been double billed because of the upgrade. At the end when I complained, they told me they would give me Hilton miles and...

"Beach view was fine. Was located across the street from the hotel"

"great"

"Great location, friendly staff. "

"The night clerk was very helpful and courteous, especially to find a room availability in our time of need during the torrential storms."

"Did not use laundry services, Mountain View was beautiful. "

"Front desk staff and cleaning staff were great. The hotel is not. The pool area looks like an old school prison pool. Totally not inviting. We didn’t use it once during our eight day stay. The sliding door in our room didn’t close properly. There were people smoking in the alley outside our room and because the door didn’t close, the smoke kept coming into our room. We booked two rooms and requested they be adjoining. Unfortunately the door to join the rooms wouldn’t open despite multiple...

"We were upgraded to an ocean view without asking and no extra cost. Wonderful location, staff and Hotel over all. We had bought the breakfast package which was good, but often had a long line to get in."